Outlook 2007 always sends one more message than I have in my Outbox

R

Rojo Habe

Title says it all really. If I have one message in my Outbox and I click
the Send/Receive button, it always says "Sending message 1 of 2" in the
status bar, followed by "Sending message 2 of 2". If I have two messages in
the outbox, it's 1 of 3, 2 of 3, 3 of 3 etc. You get the idea.

Where's this phantom message coming from? Is it spying on me? Telling
Microsoft every time I send mail? Or is there a less sinister (and
paranoid) explanation?
 
B

Brian Tillman

Rojo Habe said:
Title says it all really. If I have one message in my Outbox and I
click the Send/Receive button, it always says "Sending message 1 of
2" in the status bar, followed by "Sending message 2 of 2". If I
have two messages in the outbox, it's 1 of 3, 2 of 3, 3 of 3 etc.
You get the idea.

Where's this phantom message coming from? Is it spying on me? Telling
Microsoft every time I send mail? Or is there a less sinister (and
paranoid) explanation?

An undeliverable read receipt, perhaps. See if this helps:
http://www.howto-outlook.com/howto/deletereadreceipt.htm
 
R

Rojo Habe

nospam said:
Do you perchance have more than one e-mail account defined? If so, plod
through the following long thread, ignoring all the noise:

Yep. That will do it. Two POP accounts configured so it's adding one to
the number of emails sent. My other user account only has one POP account
so functions normally. Now I know what's going on I can live with that
until they come up with a fix. Many thanks.

I did wonder about read receipts but was pretty sure it wasn't that because
I set it up from the start never to respond to requests for a receipt. All
the suggested fixes for this also seem to deal with IMAP accounts which
would tend to imply a Corporate/Workgroup setup rather than IMO (which I
neglected to mention in my original post).

Anyway, now I know the cause, I'm happy (-ish). Thank you.
 
G

Guest

My pleasure.

Do any of you MVPs out there know whether Microsoft has acknowledged this
problem and has committed to fixing it?
 
R

Rojo Habe

I've discovered a little workaround, which you'll probably already know
about, but just in case you don't:

Split the accounts into separate Send/Receive groups.
 
Joined
Mar 21, 2011
Messages
2
Reaction score
0
More than 3 years later, this bug is still unsolved by Microsoft! :mad:
With Windows 7 and Outlook 2010, exactly the same problem...

I have two accounts, and am forced to use the workaround using groups.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top