Outlook 2003 with XP Pro SP2 - problem with backround in some emai

[Guest]

On one of our laptops some emails come in with a light blue-gray background.
Both systems use MS Word 2003 as the editor. There seems to be no reason for
this as on another one the same emails come in with a blank background. I
have deleted and recreated the email.dot template, run office repair and
found that with an individual email I can change the background to white, but
ther seems to be no where to make a global change.

 

[Milly Staples [MVP - Outlook]]

Rename email.dot to .old.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, IraHorowitz asked:

| On one of our laptops some emails come in with a light blue-gray
| background. Both systems use MS Word 2003 as the editor. There seems
| to be no reason for this as on another one the same emails come in
| with a blank background. I have deleted and recreated the email.dot
| template, run office repair and found that with an individual email I
| can change the background to white, but ther seems to be no where to
| make a global change.

 

[Guest]

That's how I recreated email.dot. It did no good. Same problem exists.