Outlook 2003 will not send a specific message

[Henry Stock]

Is there any way to debug this phenomenon? My office 2003 professional
Outlook gets certain messages stuch in the outbox and they just will not
send. I see no error messages. I can send other messages, but for some
reason I can not phathom certain messages get stuck.

I am not sure what the common thread is.
Some are replies, in which I add a few recipients.

I tend to use the BCC field because I don't want everyone to see to whom
else the message went.

I also often edit the message in word for it's message writing tools then
copy the document into a message body.

I am not sure if there is a log file that might tell me, but I doubt that it
ever gets to the remote SMTP server. I use verizon.net as my SMTP relay
servers.

I get no error messages. The message simply stays in the outbox for ever.
Sometimes even deleteing the message and recreating part of it does not
work. Sometimes it does.

I need help in debugging this bad behavior on Outlook's part.

Anything you can tell me would be useful. I just ran the Office update:
Office2003SP1-kb842532-fullfile-enu.exe thinking that might help, but the
behavior still exists.

 

[BillR [MVP]]

see if maybe you have some PST corruption by running scanpst.exe on your pst
file.

 

[Mike]

I have a similar problem, but the problem occurs whenever I look in the
Outbox before a message is sent out. If I do this I end up having to drag
the message to the Draft folder, open it up, and click Send (doing this from
within the Outbox has no effect). While I obviously can avoid this by not
viewing the Outbox while it has items in it, this seems like rather strange
behavior.

Mike

 

[Henry Stock]

Well, I tried both suggestions.
First I ran the scanpst.exe against all my pst files... I have three. All
three had errors that I repaired. Then I tried to send. It still did not
work.

Then I followed the second suggestion, which I think I did before, which was
to move it to draft and to resend. This time it went. I still have no
idea why this is happening and would like a better explanation, if anybody
from Microsoft is listening. I am not sure if I can reproduce it.

I thank the guys that helped.

 

[Brian Tillman]

I still have no idea why this is happening and would like a better
explanation, if anybody from Microsoft is listening.

On occasion, Microsoft people do visit here, but it's not an official
Microsoft support channel.

 

[Bob Edsel]

I have a similar problem, and have found some consistency in the
apparently inconsistent behaviour. Basically, it seems that messages
go OK if they are closely followed by another one (I haven't
determined exactly what closely means in this context, but there is
time to type a quick test message), but if not they stick in the
Outbox. Stuck messages, even when resent by opening and sending them,
never then go unless they are first moved to another folder, then
resent, and chased up with another message.

I have checked the PST file; errors were reported and corrected, but
the problem did not go away. When checked again when the problem
re-appeared the PST file needed to be repaired again. I have just
tried again after repairing the PST file, and the problem still seems
to occur with a message that was created before the repair. A new
message went while the stuck message was there, but when I deleted the
stuck message, the next message stuck.

Trying to send a stuck message does not create anything in the LOG
file, so the error is 'inside' Outlook, and therefore unlikely to be
anything to do with the network.

Any suggestions?

Bob

P.S. My copy of Outlook is V11.6359.6360 SP1.

 

[BillR [MVP]]

what is leading to your PST corruption is possibly what needs attention. Are
you fully closing Outlook before you close down the machine?
When a message gets stuck like this it is often damaged in some way.
Scanpst.exe is good but we also advise to regularly defrag a hard drive and
to alternate between defragging and running scanpst.

A new profile with a clean PST and you old items copied over or imported
might be called for.

 

[Jeff Stephenson [MSFT]]

A question for both Henry and Bob - did you install Outlook 2003 fresh, or
was it an upgrade of an existing Outlook installation? If an upgrade, could
you try creating a new profile (as Bill suggests - see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) and see if
that solves the problem? Please post back with any information.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

 

[Bob Edsel]

Jeff - I don't recall if it was an upgrade or a new install (is there
any simple way of telling?). I have certainly copied old messages back
into the new system, some from old-style PST files.

I have tried various things to get rid of the problem (short of a
complete reformat), including

1. Unistall and re-install Outlook 2003.

2. Copy all PST files to backup, create new PST file (make sure its
the new format - one factor may be that I tend to have very large PST
file sizes, and the 2 Gb limit is a possible issue), copy/import old
files from backup. I didn't do this in a very controlled way, in that
I copied files from some directories (open the backup PST file, and
drag and drop), and I imported some. I don't know if this will make a
difference?

3. ScanPST

I haven't defragged for a long time (I seem to remember that NTFS was
claimed not to need defragging). I'll try tonight if I remember.

Bob

 

[Jeff Stephenson [MSFT]]

Could you see if Bill's suggestion of creating a new profile (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) helps? It
sounds like you've done all you can with your data files...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Jeff - I don't recall if it was an upgrade or a new install (is there
any simple way of telling?). I have certainly copied old messages back
into the new system, some from old-style PST files.

I have tried various things to get rid of the problem (short of a
complete reformat), including

1. Unistall and re-install Outlook 2003.

2. Copy all PST files to backup, create new PST file (make sure its
the new format - one factor may be that I tend to have very large PST
file sizes, and the 2 Gb limit is a possible issue), copy/import old
files from backup. I didn't do this in a very controlled way, in that
I copied files from some directories (open the backup PST file, and
drag and drop), and I imported some. I don't know if this will make a
difference?

3. ScanPST

I haven't defragged for a long time (I seem to remember that NTFS was
claimed not to need defragging). I'll try tonight if I remember.

Bob

"Jeff Stephenson [MSFT]" <[email protected]> wrote in

A question for both Henry and Bob - did you install Outlook 2003 fresh, or
was it an upgrade of an existing Outlook installation? If an upgrade, could
you try creating a new profile (as Bill suggests - see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) and see if
that solves the problem? Please post back with any information.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


attention.
Are drive
and have
no for
some does
not help,
but

 

[Mike Ware-Lane]

Win xp (sp2) Outlook 2003 - part of the office 2003 setup:
I have a similar problem in that I can send an email without an attachment
but as soon as I attach a word document (169kb) it gets stuck in the outbox.
Moving it to another folder or draft box makes no difference. Sending it
without previewing the outbox makes no difference either. The email can be
sent easily with outlook express.

Could you see if Bill's suggestion of creating a new profile (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) helps? It
sounds like you've done all you can with your data files...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Jeff - I don't recall if it was an upgrade or a new install (is there
any simple way of telling?). I have certainly copied old messages back
into the new system, some from old-style PST files.

I have tried various things to get rid of the problem (short of a
complete reformat), including

1. Unistall and re-install Outlook 2003.

2. Copy all PST files to backup, create new PST file (make sure its
the new format - one factor may be that I tend to have very large PST
file sizes, and the 2 Gb limit is a possible issue), copy/import old
files from backup. I didn't do this in a very controlled way, in that
I copied files from some directories (open the backup PST file, and
drag and drop), and I imported some. I don't know if this will make a
difference?

3. ScanPST

I haven't defragged for a long time (I seem to remember that NTFS was
claimed not to need defragging). I'll try tonight if I remember.

Bob

"Jeff Stephenson [MSFT]" <[email protected]> wrote in

A question for both Henry and Bob - did you install Outlook 2003 fresh, or
was it an upgrade of an existing Outlook installation? If an upgrade, could
you try creating a new profile (as Bill suggests - see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) and see if
that solves the problem? Please post back with any information.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


what is leading to your PST corruption is possibly what needs attention.
Are
you fully closing Outlook before you close down the machine?
When a message gets stuck like this it is often damaged in some way.
Scanpst.exe is good but we also advise to regularly defrag a hard drive
and
to alternate between defragging and running scanpst.

A new profile with a clean PST and you old items copied over or imported
might be called for.

I have a similar problem, and have found some consistency in the
apparently inconsistent behaviour. Basically, it seems that
messages
go OK if they are closely followed by another one (I haven't
determined exactly what closely means in this context, but there is
time to type a quick test message), but if not they stick in the
Outbox. Stuck messages, even when resent by opening and sending them,
never then go unless they are first moved to another folder, then
resent, and chased up with another message.

I have checked the PST file; errors were reported and corrected,
but
the problem did not go away. When checked again when the problem
re-appeared the PST file needed to be repaired again. I have just
tried again after repairing the PST file, and the problem still seems
to occur with a message that was created before the repair. A new
message went while the stuck message was there, but when I deleted the
stuck message, the next message stuck.

Trying to send a stuck message does not create anything in the LOG
file, so the error is 'inside' Outlook, and therefore unlikely to
be
anything to do with the network.

Any suggestions?

Bob

P.S. My copy of Outlook is V11.6359.6360 SP1.



Well, I tried both suggestions.
First I ran the scanpst.exe against all my pst files... I have three.
All
three had errors that I repaired. Then I tried to send. It still did
not
work.

Then I followed the second suggestion, which I think I did before,
which
was
to move it to draft and to resend. This time it went. I still have
no
idea why this is happening and would like a better explanation, if
anybody
from Microsoft is listening. I am not sure if I can reproduce it.

I thank the guys that helped.



Is there any way to debug this phenomenon? My office 2003
professional
Outlook gets certain messages stuch in the outbox and they just will
not
send. I see no error messages. I can send other messages, but for
some
reason I can not phathom certain messages get stuck.

I am not sure what the common thread is.
Some are replies, in which I add a few recipients.

I tend to use the BCC field because I don't want everyone to see to
whom
else the message went.

I also often edit the message in word for it's message writing tools
then
copy the document into a message body.

I am not sure if there is a log file that might tell me, but I doubt
that
it
ever gets to the remote SMTP server. I use verizon.net as my SMTP
relay
servers.

I get no error messages. The message simply stays in the outbox for
ever.
Sometimes even deleteing the message and recreating part of it does
not
work. Sometimes it does.

I need help in debugging this bad behavior on Outlook's part.

Anything you can tell me would be useful. I just ran the Office
update:
Office2003SP1-kb842532-fullfile-enu.exe thinking that might help,
but
the
behavior still exists.

 

[Bob Edsel]

Jeff

I've re-run SCANPST.EXE on all of the PST files, deleted all profiles
then created a new one (all with Outlook shut down), and the problem
is still there.

Bob

Could you see if Bill's suggestion of creating a new profile (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) helps? It
sounds like you've done all you can with your data files...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Jeff - I don't recall if it was an upgrade or a new install (is there
any simple way of telling?). I have certainly copied old messages back
into the new system, some from old-style PST files.

I have tried various things to get rid of the problem (short of a
complete reformat), including

1. Unistall and re-install Outlook 2003.

2. Copy all PST files to backup, create new PST file (make sure its
the new format - one factor may be that I tend to have very large PST
file sizes, and the 2 Gb limit is a possible issue), copy/import old
files from backup. I didn't do this in a very controlled way, in that
I copied files from some directories (open the backup PST file, and
drag and drop), and I imported some. I don't know if this will make a
difference?

3. ScanPST

I haven't defragged for a long time (I seem to remember that NTFS was
claimed not to need defragging). I'll try tonight if I remember.

Bob

"Jeff Stephenson [MSFT]" <[email protected]> wrote in

A question for both Henry and Bob - did you install Outlook 2003 fresh, or
was it an upgrade of an existing Outlook installation? If an upgrade, could
you try creating a new profile (as Bill suggests - see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) and see if
that solves the problem? Please post back with any information.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


what is leading to your PST corruption is possibly what needs

attention.
Are

you fully closing Outlook before you close down the machine?
When a message gets stuck like this it is often damaged in some way.
Scanpst.exe is good but we also advise to regularly defrag a hard

drive
and

to alternate between defragging and running scanpst.

A new profile with a clean PST and you old items copied over or imported
might be called for.

I have a similar problem, and have found some consistency in the
apparently inconsistent behaviour. Basically, it seems that messages
go OK if they are closely followed by another one (I haven't
determined exactly what closely means in this context, but there is
time to type a quick test message), but if not they stick in the
Outbox. Stuck messages, even when resent by opening and sending them,
never then go unless they are first moved to another folder, then
resent, and chased up with another message.

I have checked the PST file; errors were reported and corrected, but
the problem did not go away. When checked again when the problem
re-appeared the PST file needed to be repaired again. I have just
tried again after repairing the PST file, and the problem still seems
to occur with a message that was created before the repair. A new
message went while the stuck message was there, but when I deleted the
stuck message, the next message stuck.

Trying to send a stuck message does not create anything in the LOG
file, so the error is 'inside' Outlook, and therefore unlikely to be
anything to do with the network.

Any suggestions?

Bob

P.S. My copy of Outlook is V11.6359.6360 SP1.



Well, I tried both suggestions.
First I ran the scanpst.exe against all my pst files... I have three.
All
three had errors that I repaired. Then I tried to send. It still did
not
work.

Then I followed the second suggestion, which I think I did before, which
was
to move it to draft and to resend. This time it went. I still

have
no

idea why this is happening and would like a better explanation, if
anybody
from Microsoft is listening. I am not sure if I can reproduce it.

I thank the guys that helped.



Is there any way to debug this phenomenon? My office 2003 professional
Outlook gets certain messages stuch in the outbox and they just will
not
send. I see no error messages. I can send other messages, but

for
some

reason I can not phathom certain messages get stuck.

I am not sure what the common thread is.
Some are replies, in which I add a few recipients.

I tend to use the BCC field because I don't want everyone to see to
whom
else the message went.

I also often edit the message in word for it's message writing tools
then
copy the document into a message body.

I am not sure if there is a log file that might tell me, but I doubt
that it
ever gets to the remote SMTP server. I use verizon.net as my SMTP
relay
servers.

I get no error messages. The message simply stays in the outbox for
ever.
Sometimes even deleteing the message and recreating part of it

does
not

work. Sometimes it does.

I need help in debugging this bad behavior on Outlook's part.

Anything you can tell me would be useful. I just ran the Office
update:
Office2003SP1-kb842532-fullfile-enu.exe thinking that might

help,
but

the
behavior still exists.

 

[Jeff Stephenson [MSFT]]

When you created the new profile, did you use the same PST files, or did you
start fresh?

Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file (preferably as an attachment) after this happens? It
great if the log were for a period in which you sent a message that didn't
go anywhere but did get sent after you sent another message.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Jeff

I've re-run SCANPST.EXE on all of the PST files, deleted all profiles
then created a new one (all with Outlook shut down), and the problem
is still there.

Bob

"Jeff Stephenson [MSFT]" <[email protected]> wrote in

Could you see if Bill's suggestion of creating a new profile (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) helps? It
sounds like you've done all you can with your data files...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Jeff - I don't recall if it was an upgrade or a new install (is there
any simple way of telling?). I have certainly copied old messages back
into the new system, some from old-style PST files.

I have tried various things to get rid of the problem (short of a
complete reformat), including

1. Unistall and re-install Outlook 2003.

2. Copy all PST files to backup, create new PST file (make sure its
the new format - one factor may be that I tend to have very large PST
file sizes, and the 2 Gb limit is a possible issue), copy/import old
files from backup. I didn't do this in a very controlled way, in that
I copied files from some directories (open the backup PST file, and
drag and drop), and I imported some. I don't know if this will make a
difference?

3. ScanPST

I haven't defragged for a long time (I seem to remember that NTFS was
claimed not to need defragging). I'll try tonight if I remember.

Bob

"Jeff Stephenson [MSFT]" <[email protected]> wrote in

A question for both Henry and Bob - did you install Outlook 2003

fresh,
or

was it an upgrade of an existing Outlook installation? If an

upgrade,
could

you try creating a new profile (as Bill suggests - see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) and

see
if

that solves the problem? Please post back with any information.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


what is leading to your PST corruption is possibly what needs attention.
Are
you fully closing Outlook before you close down the machine?
When a message gets stuck like this it is often damaged in some way.
Scanpst.exe is good but we also advise to regularly defrag a hard drive
and
to alternate between defragging and running scanpst.

A new profile with a clean PST and you old items copied over or imported
might be called for.

I have a similar problem, and have found some consistency in the
apparently inconsistent behaviour. Basically, it seems that messages
go OK if they are closely followed by another one (I haven't
determined exactly what closely means in this context, but there is
time to type a quick test message), but if not they stick in the
Outbox. Stuck messages, even when resent by opening and sending them,
never then go unless they are first moved to another folder, then
resent, and chased up with another message.

I have checked the PST file; errors were reported and corrected, but
the problem did not go away. When checked again when the problem
re-appeared the PST file needed to be repaired again. I have just
tried again after repairing the PST file, and the problem still seems
to occur with a message that was created before the repair. A new
message went while the stuck message was there, but when I

deleted
the

stuck message, the next message stuck.

Trying to send a stuck message does not create anything in the LOG
file, so the error is 'inside' Outlook, and therefore unlikely to be
anything to do with the network.

Any suggestions?

Bob

P.S. My copy of Outlook is V11.6359.6360 SP1.



Well, I tried both suggestions.
First I ran the scanpst.exe against all my pst files... I have three.
All
three had errors that I repaired. Then I tried to send. It

still
did

not
work.

Then I followed the second suggestion, which I think I did

before,
which

was
to move it to draft and to resend. This time it went. I

still
have
no

idea why this is happening and would like a better explanation, if
anybody
from Microsoft is listening. I am not sure if I can reproduce it.

I thank the guys that helped.



Is there any way to debug this phenomenon? My office 2003 professional
Outlook gets certain messages stuch in the outbox and they

just
will

not
send. I see no error messages. I can send other messages,

but
for
some

reason I can not phathom certain messages get stuck.

I am not sure what the common thread is.
Some are replies, in which I add a few recipients.

I tend to use the BCC field because I don't want everyone to

see
to

whom
else the message went.

I also often edit the message in word for it's message

writing
tools

then
copy the document into a message body.

I am not sure if there is a log file that might tell me, but

I
doubt

that it
ever gets to the remote SMTP server. I use verizon.net as my SMTP
relay
servers.

I get no error messages. The message simply stays in the

outbox
for

ever.
Sometimes even deleteing the message and recreating part of

it
does
not

work. Sometimes it does.

I need help in debugging this bad behavior on Outlook's part.

Anything you can tell me would be useful. I just ran the Office
update:
Office2003SP1-kb842532-fullfile-enu.exe thinking that might help,
but
the
behavior still exists.

 

[Bob Edsel]

Can't PCs be frustrating! I deleted the log file to remove all of the
old stuff (I have had it on for a few days), then tried resending two
messages, both of which had previously been stuck. They both went, and
now nothing seems to be sticking! I'll repost to this thread when/if
the problem recurs.

To answer your question, I used the same PST files (though they had
recently been regenerated).

Bob

When you created the new profile, did you use the same PST files, or did you
start fresh?

Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file (preferably as an attachment) after this happens? It
great if the log were for a period in which you sent a message that didn't
go anywhere but did get sent after you sent another message.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Jeff

I've re-run SCANPST.EXE on all of the PST files, deleted all profiles
then created a new one (all with Outlook shut down), and the problem
is still there.

Bob

"Jeff Stephenson [MSFT]" <[email protected]> wrote in

Could you see if Bill's suggestion of creating a new profile (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) helps? It
sounds like you've done all you can with your data files...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Jeff - I don't recall if it was an upgrade or a new install (is there
any simple way of telling?). I have certainly copied old messages back
into the new system, some from old-style PST files.

I have tried various things to get rid of the problem (short of a
complete reformat), including

1. Unistall and re-install Outlook 2003.

2. Copy all PST files to backup, create new PST file (make sure its
the new format - one factor may be that I tend to have very large PST
file sizes, and the 2 Gb limit is a possible issue), copy/import old
files from backup. I didn't do this in a very controlled way, in that
I copied files from some directories (open the backup PST file, and
drag and drop), and I imported some. I don't know if this will make a
difference?

3. ScanPST

I haven't defragged for a long time (I seem to remember that NTFS was
claimed not to need defragging). I'll try tonight if I remember.

Bob

"Jeff Stephenson [MSFT]" <[email protected]> wrote in

A question for both Henry and Bob - did you install Outlook 2003

fresh,
or

was it an upgrade of an existing Outlook installation? If an

upgrade,
could

you try creating a new profile (as Bill suggests - see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918) and

see
if

that solves the problem? Please post back with any information.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


what is leading to your PST corruption is possibly what needs
attention.
Are
you fully closing Outlook before you close down the machine?
When a message gets stuck like this it is often damaged in some way.
Scanpst.exe is good but we also advise to regularly defrag a hard
drive
and
to alternate between defragging and running scanpst.

A new profile with a clean PST and you old items copied over or imported
might be called for.

I have a similar problem, and have found some consistency in the
apparently inconsistent behaviour. Basically, it seems that messages
go OK if they are closely followed by another one (I haven't
determined exactly what closely means in this context, but there is
time to type a quick test message), but if not they stick in the
Outbox. Stuck messages, even when resent by opening and sending them,
never then go unless they are first moved to another folder, then
resent, and chased up with another message.

I have checked the PST file; errors were reported and corrected, but
the problem did not go away. When checked again when the problem
re-appeared the PST file needed to be repaired again. I have just
tried again after repairing the PST file, and the problem still seems
to occur with a message that was created before the repair. A new
message went while the stuck message was there, but when I

deleted
the

stuck message, the next message stuck.

Trying to send a stuck message does not create anything in the LOG
file, so the error is 'inside' Outlook, and therefore unlikely to be
anything to do with the network.

Any suggestions?

Bob

P.S. My copy of Outlook is V11.6359.6360 SP1.



Well, I tried both suggestions.
First I ran the scanpst.exe against all my pst files... I have three.
All
three had errors that I repaired. Then I tried to send. It

still
did

not
work.

Then I followed the second suggestion, which I think I did

before,
which

was
to move it to draft and to resend. This time it went. I still
have
no
idea why this is happening and would like a better explanation, if
anybody
from Microsoft is listening. I am not sure if I can reproduce it.

I thank the guys that helped.



Is there any way to debug this phenomenon? My office 2003 professional
Outlook gets certain messages stuch in the outbox and they

just
will

not
send. I see no error messages. I can send other messages, but
for
some
reason I can not phathom certain messages get stuck.

I am not sure what the common thread is.
Some are replies, in which I add a few recipients.

I tend to use the BCC field because I don't want everyone to

see
to

whom
else the message went.

I also often edit the message in word for it's message

writing
tools

then
copy the document into a message body.

I am not sure if there is a log file that might tell me, but

I
doubt

that it
ever gets to the remote SMTP server. I use verizon.net as my SMTP
relay
servers.

I get no error messages. The message simply stays in the

outbox
for

ever.
Sometimes even deleteing the message and recreating part of it
does
not
work. Sometimes it does.

I need help in debugging this bad behavior on Outlook's part.

Anything you can tell me would be useful. I just ran the Office
update:
Office2003SP1-kb842532-fullfile-enu.exe thinking that might
help,
but
the
behavior still exists.

 

[BillR [MVP]]

regenerated?
Do you mean you created an new PST and imported or copied items into it or
.... ?

Can't PCs be frustrating! I deleted the log file to remove all of the
old stuff (I have had it on for a few days), then tried resending two
messages, both of which had previously been stuck. They both went, and
now nothing seems to be sticking! I'll repost to this thread when/if
the problem recurs.

To answer your question, I used the same PST files (though they had
recently been regenerated).

Bob

When you created the new profile, did you use the same PST files, or did
you
start fresh?

Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file (preferably as an attachment) after this happens? It
great if the log were for a period in which you sent a message that
didn't
go anywhere but did get sent after you sent another message.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no
rights

Jeff

I've re-run SCANPST.EXE on all of the PST files, deleted all profiles
then created a new one (all with Outlook shut down), and the problem
is still there.

Bob

"Jeff Stephenson [MSFT]" <[email protected]> wrote in

Could you see if Bill's suggestion of creating a new profile (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918)
helps? It
sounds like you've done all you can with your data files...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Jeff - I don't recall if it was an upgrade or a new install (is
there
any simple way of telling?). I have certainly copied old messages
back
into the new system, some from old-style PST files.

I have tried various things to get rid of the problem (short of a
complete reformat), including

1. Unistall and re-install Outlook 2003.

2. Copy all PST files to backup, create new PST file (make sure its
the new format - one factor may be that I tend to have very large
PST
file sizes, and the 2 Gb limit is a possible issue), copy/import
old
files from backup. I didn't do this in a very controlled way, in
that
I copied files from some directories (open the backup PST file, and
drag and drop), and I imported some. I don't know if this will make
a
difference?

3. ScanPST

I haven't defragged for a long time (I seem to remember that NTFS
was
claimed not to need defragging). I'll try tonight if I remember.

Bob

"Jeff Stephenson [MSFT]" <[email protected]> wrote in

A question for both Henry and Bob - did you install Outlook 2003 fresh,
or
was it an upgrade of an existing Outlook installation? If an upgrade,
could
you try creating a new profile (as Bill suggests - see
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918)
and see
if
that solves the problem? Please post back with any information.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers
no rights


what is leading to your PST corruption is possibly what needs
attention.
Are
you fully closing Outlook before you close down the machine?
When a message gets stuck like this it is often damaged in some way.
Scanpst.exe is good but we also advise to regularly defrag a
hard
drive
and
to alternate between defragging and running scanpst.

A new profile with a clean PST and you old items copied over or imported
might be called for.

I have a similar problem, and have found some consistency in
the
apparently inconsistent behaviour. Basically, it seems that messages
go OK if they are closely followed by another one (I haven't
determined exactly what closely means in this context, but
there is
time to type a quick test message), but if not they stick in
the
Outbox. Stuck messages, even when resent by opening and
sending them,
never then go unless they are first moved to another folder, then
resent, and chased up with another message.

I have checked the PST file; errors were reported and
corrected, but
the problem did not go away. When checked again when the
problem
re-appeared the PST file needed to be repaired again. I have just
tried again after repairing the PST file, and the problem
still seems
to occur with a message that was created before the repair. A new
message went while the stuck message was there, but when I deleted
the
stuck message, the next message stuck.

Trying to send a stuck message does not create anything in
the LOG
file, so the error is 'inside' Outlook, and therefore
unlikely to be
anything to do with the network.

Any suggestions?

Bob

P.S. My copy of Outlook is V11.6359.6360 SP1.



Well, I tried both suggestions.
First I ran the scanpst.exe against all my pst files... I
have three.
All
three had errors that I repaired. Then I tried to send. It still
did
not
work.

Then I followed the second suggestion, which I think I did before,
which
was
to move it to draft and to resend. This time it went. I still
have
no
idea why this is happening and would like a better
explanation, if
anybody
from Microsoft is listening. I am not sure if I can
reproduce it.

I thank the guys that helped.



Is there any way to debug this phenomenon? My office 2003 professional
Outlook gets certain messages stuch in the outbox and they just
will
not
send. I see no error messages. I can send other messages, but
for
some
reason I can not phathom certain messages get stuck.

I am not sure what the common thread is.
Some are replies, in which I add a few recipients.

I tend to use the BCC field because I don't want everyone
to see
to
whom
else the message went.

I also often edit the message in word for it's message writing
tools
then
copy the document into a message body.

I am not sure if there is a log file that might tell me,
but I
doubt
it
ever gets to the remote SMTP server. I use verizon.net as
my SMTP
relay
servers.

I get no error messages. The message simply stays in the outbox
for
ever.
Sometimes even deleteing the message and recreating part
of it
does
not
work. Sometimes it does.

I need help in debugging this bad behavior on Outlook's
part.

Anything you can tell me would be useful. I just ran the Office
update:
Office2003SP1-kb842532-fullfile-enu.exe thinking that
might
help,
but
the
behavior still exists.

 

[Bob Edsel]

regenerated?
Do you mean you created an new PST and imported or copied items into it or
... ?

yes, Bob

 

[Bob Edsel]

yes, Bob

It has finally happened again - a message has stuck in the outbox. I
exited Outlook, deleted the old log file, then restarted Outlook and
tried to send the stuck message. No new log file was created. A log
was created when Outlook scanned the inbox, but all the entries
related to the pop server, there was nothing about the smtp server.

I tried moving the message to another folder, then sending it - still
nothing about smtp in the log file.

Copied both messages to another folder, send first the initial
message, then the test message - first message went (smtp activity in
log file) second message didn't.

Log file follows (user and domain names mangled for security, but
otherwise untouched):

Bob


=================================================


2004.11.29 10:40:58 <<<< Logging Started (level is LTF_TRACE) >>>>
2004.11.29 10:40:58 userxyz.pop.uniabc.ac.uk: Synch operation started
(flags = 00000001)
2004.11.29 10:41:00 userxyz.pop.uniabc.ac.uk: UploadItems: 0 messages
to send
2004.11.29 10:41:00 userxyz.pop.uniabc.ac.uk: Synch operation
completed
2004.11.29 10:41:00 userxyz.pop.uniabc.ac.uk: Synch operation started
(flags = 00000030)
2004.11.29 10:41:04 userxyz.pop.uniabc.ac.uk: DoPOPDownload(flags =
00000030, max msg = ffffffff): full items
2004.11.29 10:41:04 POP3 (userxyz.pop.uniabc.ac.uk): Begin execution
2004.11.29 10:41:04 POP3 (userxyz.pop.uniabc.ac.uk): =========
Initial blob =========
2004.11.29 10:41:04 POP3 (userxyz.pop.uniabc.ac.uk):
===================================
2004.11.29 10:41:04 POP3 (userxyz.pop.uniabc.ac.uk): Port: 110,
Secure: no, SPA: no
2004.11.29 10:41:04 POP3 (userxyz.pop.uniabc.ac.uk): Finding host
2004.11.29 10:41:05 POP3 (userxyz.pop.uniabc.ac.uk): Connecting to
host
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): Connected to host
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK
breezy.uniabc.ac.uk Cyrus POP3 v2.1.12 server ready
<[email protected]>
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): Authorizing to
server
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): [tx] USER userxyz
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK Name is
a valid mailbox
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): [tx] PASS *****
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK Maildrop
locked and ready
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): Authorized to
host
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): Connected to host
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): [tx] STAT
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK 0 0
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk): ==== Comparing
server and local blobs ====
2004.11.29 10:41:06 POP3 (userxyz.pop.uniabc.ac.uk):
==========================================
2004.11.29 10:41:07 POP3 (userxyz.pop.uniabc.ac.uk): Do deletions:
LoS: no
2004.11.29 10:41:07 POP3 (userxyz.pop.uniabc.ac.uk): Disconnecting
from host
2004.11.29 10:41:07 POP3 (userxyz.pop.uniabc.ac.uk): [tx] QUIT
2004.11.29 10:41:07 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK
2004.11.29 10:41:07 POP3 (userxyz.pop.uniabc.ac.uk): Disconnected from
host
2004.11.29 10:41:07 POP3 (userxyz.pop.uniabc.ac.uk): ========= No blob
changes =========
2004.11.29 10:41:07 POP3 (userxyz.pop.uniabc.ac.uk):
===================================
2004.11.29 10:41:07 POP3 (userxyz.pop.uniabc.ac.uk): End execution
2004.11.29 10:41:07 userxyz.pop.uniabc.ac.uk: ReportStatus:
RSF_COMPLETED, hr = 0x00000000
2004.11.29 10:41:07 userxyz.pop.uniabc.ac.uk: Synch operation
completed
2004.11.29 10:46:06 userxyz.pop.uniabc.ac.uk: Synch operation started
(flags = 00000001)
2004.11.29 10:46:06 userxyz.pop.uniabc.ac.uk: UploadItems: 0 messages
to send
2004.11.29 10:46:06 userxyz.pop.uniabc.ac.uk: Synch operation
completed
2004.11.29 10:46:06 userxyz.pop.uniabc.ac.uk: Synch operation started
(flags = 00000030)
2004.11.29 10:46:07 userxyz.pop.uniabc.ac.uk: DoPOPDownload(flags =
00000030, max msg = ffffffff): full items
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Begin execution
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): =========
Initial blob =========
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk):
===================================
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Port: 110,
Secure: no, SPA: no
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Finding host
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Connected to host
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK
breezy.uniabc.ac.uk Cyrus POP3 v2.1.12 server ready
<[email protected]>
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Authorizing to
server
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): [tx] USER userxyz
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK Name is
a valid mailbox
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): [tx] PASS *****
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK Maildrop
locked and ready
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Authorized to
host
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Connected to host
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): [tx] STAT
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK 0 0
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): ==== Comparing
server and local blobs ====
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk):
==========================================
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Do deletions:
LoS: no
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Disconnecting
from host
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): [tx] QUIT
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): Disconnected from
host
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): ========= No blob
changes =========
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk):
===================================
2004.11.29 10:46:07 POP3 (userxyz.pop.uniabc.ac.uk): End execution
2004.11.29 10:46:07 userxyz.pop.uniabc.ac.uk: ReportStatus:
RSF_COMPLETED, hr = 0x00000000
2004.11.29 10:46:07 userxyz.pop.uniabc.ac.uk: Synch operation
completed
2004.11.29 10:51:26 userxyz.pop.uniabc.ac.uk: Synch operation started
(flags = 00000001)
2004.11.29 10:51:26 userxyz.pop.uniabc.ac.uk: UploadItems: 0 messages
to send
2004.11.29 10:51:26 userxyz.pop.uniabc.ac.uk: Synch operation
completed
2004.11.29 10:51:26 userxyz.pop.uniabc.ac.uk: Synch operation started
(flags = 00000030)
2004.11.29 10:51:26 userxyz.pop.uniabc.ac.uk: DoPOPDownload(flags =
00000030, max msg = ffffffff): full items
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Begin execution
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): =========
Initial blob =========
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk):
===================================
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Port: 110,
Secure: no, SPA: no
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Finding host
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Connected to host
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK
breezy.uniabc.ac.uk Cyrus POP3 v2.1.12 server ready
<[email protected]>
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Authorizing to
server
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): [tx] USER userxyz
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK Name is
a valid mailbox
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): [tx] PASS *****
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK Maildrop
locked and ready
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Authorized to
host
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Connected to host
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): [tx] STAT
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK 0 0
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): ==== Comparing
server and local blobs ====
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk):
==========================================
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Do deletions:
LoS: no
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Disconnecting
from host
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): [tx] QUIT
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): Disconnected from
host
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): ========= No blob
changes =========
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk):
===================================
2004.11.29 10:51:26 POP3 (userxyz.pop.uniabc.ac.uk): End execution
2004.11.29 10:51:26 userxyz.pop.uniabc.ac.uk: ReportStatus:
RSF_COMPLETED, hr = 0x00000000
2004.11.29 10:51:26 userxyz.pop.uniabc.ac.uk: Synch operation
completed
2004.11.29 10:56:30 userxyz.pop.uniabc.ac.uk: Synch operation started
(flags = 00000001)
2004.11.29 10:56:30 userxyz.pop.uniabc.ac.uk: UploadItems: 1 messages
to send
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): Begin execution
2004.11.29 10:56:30 userxyz.pop.uniabc.ac.uk: Synch operation started
(flags = 00000030)
2004.11.29 10:56:30 userxyz.pop.uniabc.ac.uk: DoPOPDownload(flags =
00000030, max msg = ffffffff): full items
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): Begin execution
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): =========
Initial blob =========
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk):
===================================
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): Port: 110,
Secure: no, SPA: no
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): Finding host
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): Connected to host
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK
breezy.uniabc.ac.uk Cyrus POP3 v2.1.12 server ready
<[email protected]>
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): Authorizing to
server
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): [tx] USER userxyz
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK Name is
a valid mailbox
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): [tx] PASS *****
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK Maildrop
locked and ready
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): Authorized to
host
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): Connected to host
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): [tx] STAT
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK 1 3947
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): [tx] UIDL
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK
unique-id listing follows
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> 1
992444084.114176
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> .
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): [tx] LIST
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK scan
listing follows
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> 1 3947
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> .
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): ==== Comparing
server and local blobs ====
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): 992444084.114176
: new
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk):
==========================================
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): [tx] RETR 1
2004.11.29 10:56:30 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK Message
follows
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): Port: 25, Secure: no,
SPA: no
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): Finding host
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): Connecting to host
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): Connected to host
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): <rx> 220
deluge.uniabc.ac.uk ESMTP Exim 4.43 Mon, 29 Nov 2004 10:56:28 +0000
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): [tx] EHLO UCP23
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): <rx>
250-deluge.uniabc.ac.uk Hello rac23.cp.uniabc.ac.uk [130.88.117.23]
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): <rx> 250-SIZE 52428800
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): <rx> 250-PIPELINING
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): <rx> 250 HELP
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): Authorized to host
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): Connected to host
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): [tx] MAIL FROM: <*****>
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): <rx> 250 OK
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): [tx] RCPT TO: <*****>
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): <rx> 250 Accepted
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): [tx] DATA
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): <rx> 354 Enter message,
ending with "." on a line by itself
2004.11.29 10:56:30 SMTP (smtp.uniabc.ac.uk): [tx]
..
2004.11.29 10:56:31 SMTP (smtp.uniabc.ac.uk): <rx> 250 OK
id=1CYjCm-0006bh-7l
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): Do deletions:
LoS: no
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): [tx] DELE 1
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK message
deleted
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): Disconnecting
from host
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): [tx] QUIT
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): <rx> +OK
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): Disconnected from
host
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): ========= Updates
to blob =========
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk):
&B992444084.114176
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): ========= Final
blob =========
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk):
&B992444084.114176
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk):
===================================
2004.11.29 10:56:34 POP3 (userxyz.pop.uniabc.ac.uk): End execution
2004.11.29 10:56:34 userxyz.pop.uniabc.ac.uk: ReportStatus:
RSF_COMPLETED, hr = 0x00000000
2004.11.29 10:56:34 SMTP (smtp.uniabc.ac.uk): End execution
2004.11.29 10:56:34 userxyz.pop.uniabc.ac.uk: Synch operation
completed
2004.11.29 10:56:34 userxyz.pop.uniabc.ac.uk: ReportStatus:
RSF_COMPLETED, hr = 0x00000000
2004.11.29 10:56:34 userxyz.pop.uniabc.ac.uk: Synch operation
completed

 

[Bob Edsel]

Further information - ran scanpst.exe on the outlook file, 31 errors
found and fixed, then stuck message sent OK. Errors possibly
associated with import of old messages?

Bob