Outlook 2003 - Sending' reported error (0x8004210B)

[TerryF]

Hello All,

Environment:
Windows XP, Office 2003, stand alone machine - All Patches up to date.
Using AVG antivirus scanner - upto date.
ADSL connection connected via a 4 port unmanaged switch.

Issue:
Outlook was working sending and receiving mail until 2 days ago.

What Works:
Receives email from 4 accounts OK.
Internet access OK.

Whats changed - nothing I can think of.

Tried:
Turning off AVG and attempt to send mail - still have problems.
Scanned for virus - nothing
Scanned for trojans - nothing.
Can telnet to port 110 / 25 for all accounts
Nothing in the Event logs - concerning Outlook.

Send email receives the following message:
-----------------------------------------
Task 'mail.domainname.com.au (1) - Sending' reported error (0x8004210B) :
'The operation timed out waiting for a response from the sending (SMTP)
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP).'
-----------------------------------------
Domainname substituted for real domainname.

Only references I can find refer to Outlook 2002.
Not about to hack the registry using a 2002 error reference.

Hopefully Ive supplied enough / all info required.

Anyone have any ideas on the above.

Many Thanks for your help

TerryF

 

[elinor]

I have the same problem. Cannot send email with
attachment.

 

[TerryF]

Hi Elinor,

Resolved the issue.

The ISP changed the POP account for my various email accounts to another
server and the mail flowed, I know the POP is incoming mail, before everyone
points this out, BUT this appears to have also resolved the outgoing mail
issue previously described.
Therefore is there a correlation between a POP server being slow/having
issues (which the ISP agreed they had) and this causing the SMTP to time
out.?
Even if you just SEND mail ?

Interesting Thought.

Any Ideas from anyone please.

TerryF