outlook 2003 rules

G

Guest

has anyone found a simple way to get rules to run automatically. i am not
talking about all kinds of special or complicated rules with all kinds of
conditions. one rule, one pop3 account one email address. if subject contains
word mortgage, delete it permanently. it will not work and i am not the only
one who is having so many problems with their outlook mail and rules. i am
not using special account settings or anything that would be different thn
many other email accounts. just a simple rule and it will not work. the rules
aren't working and ms needs to do something about it.
 
D

Diane Poremsky [MVP]

copy the word mortgage from the email and paste it in - there is no reason
for that rule not to work, unless some of the letters spelling mortgage are
numbers, assuming you are downloading the full message.
 
G

Guest

That's not it. Anything i put as a rule does not work. The rules do not work
in my outlook. If i use the manual run for rules then they run the rules but
the automatic rules do not work when you open outlook. This is a problem that
may have and ms has not given a fix for. I want to know how to make the rules
work as they are stated in all the information like the help documents and
the advertisements that ms puts out.
 
B

Brian Tillman

jeffchele said:
That's not it. Anything i put as a rule does not work. The rules do
not work in my outlook. If i use the manual run for rules then they
run the rules but the automatic rules do not work when you open
outlook. This is a problem that may have and ms has not given a fix
for. I want to know how to make the rules work as they are stated in
all the information like the help documents and the advertisements
that ms puts out.

If this were to happen to me, I'd export my rules, start Outlook once with
the /cleanrules command line switch, import the rules again and test. If
that didn't work, I'd start with a new mail profile and then import the
rules I saved.
 

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