Outlook 2003 .pst file dissappears after successful install

[Guest]

I carried out a successful first time install of MSWD Beta 2 without
problems...the first default scan using signature #1.13.1272.4 showed all
clear on my computer.

I then went straight to Outlook 2003 to check my emails, and on loading
Outlook 2003, I got a window saying one of my .pst files had 'failed to be
found'.

Sure enough when I clicked on 'Data File Management' to check my .pst files
one was missing. This was not the case immediately before installing MSWD
Beta 2, when I used Outlook 2003 as normal. No other events took place on
this computer to my knowledge that may have caused the .pst file to be
deleted or removed.

I reinstalled a backup copy of my .pst file and Outlook 2003 operates just
fine.

 

[Bill Sanderson]

Not sure what to say--you didn't do any cleaning, correct?

You could check the system event log for records with source "windefend" to
see if they mention the PST in any way.....

 

[Guest]

Hi Bill

You are correct in thinking I didn't do any cleaning.

I looked through Event Viewer 'System Event Logs' and couldn't see any logs
relating to .pst or anything Outlook 2003 for that matter - Just the standard
System Logs for the signature and engine version updates.

 

[Bill Sanderson]

In addition to a deletion accident, I could imagine a drag and drop
accident. It might be worth doing a search of the machine for .pst files,
just to see if it turns up anywhere.

I suspect this may remain a mystery--if the file isn't in the recycle bin,
and isn't on the system somewhere, there's probably no log of what happened.

I suppose there may be some log of the installation process of Windows
Defender, but I'm not sure where that would be...

--