Outlook 2003 POP3 Server Issue

[frustrated_lady]

About two weeks ago, I stopped being able to send mail through Outlook from
my Comcast account. Was there an Outlook update that would have affected
this? It was working perfectly before.

Last week, I called Comcast tech support and spent 58 minutes with them
before they told me it was Microsoft's problem because "they make Outlook."
Geez. Today, we had someone from Geek Squad here to work on a different
issue, and I asked them to fix the Outlook/Comcast issue. After 30 minutes of
troubleshooting, he admitted he couldn't figure out what was wrong. Someone
somewhere has to know how to fix this. Can anyone here help with this? I
would SOOO appreciate it!

BTW, I've spent the last two hours searching Comcast-related forums for an
answer. Nothing works:-(

 

[Quasi]

If your mail account requires settings such as SMTP authentication, just
check to make sure it's set correctly in Outlook. That would be the first
thing I'd check.

See if you can find a page on Comcast's tech support website that shows you
all of the settings needed, and just make sure Outlook is set appropriately.

 

[Mary]

You probably already tried this--set up your Comcast mail account in Outlook
as a new acct and see if that cures it. Be sure to use the Test Settings
button to check.

 

[frustrated_lady]

I've been through every page of comcast's site, it seems. Their instructions
do NOT fix the problem.

I've also tried setting up my comcast account as a new account. When I say
nothing works, I really mean, nothing works:-(

 

[Quasi]

Do they require SMTP authentication?
What about SPA or SSL?

 

[VanguardLH]

in

About two weeks ago, I stopped being able to send mail through Outlook from
my Comcast account. Was there an Outlook update that would have affected
this? It was working perfectly before.

Last week, I called Comcast tech support and spent 58 minutes with them
before they told me it was Microsoft's problem because "they make Outlook."
Geez. Today, we had someone from Geek Squad here to work on a different
issue, and I asked them to fix the Outlook/Comcast issue. After 30 minutes of
troubleshooting, he admitted he couldn't figure out what was wrong. Someone
somewhere has to know how to fix this. Can anyone here help with this? I
would SOOO appreciate it!

BTW, I've spent the last two hours searching Comcast-related forums for an
answer. Nothing works:-(

Is the error message during the send going to remain a secret that only
you know?