G
Guest
I recently upgraded a machine to Vista Ultimate. I'm running Office 2003.
Since the upgrade, Outlook appears to have trouble decoding some (not all)
e-mail messages, basically treating the whole message--headers, message,
attachments--as one big hunk of text. Interestingly, this is only happening
on the Vista machine.
I have been able to receive the same messages fine through Outlook 2003 on
an XP Pro machine. In those cases, I see the window with the message and the
attachments as little icons up on "Attachments:" line of the Outlook message
form--exactly as one would expect. Both machines have identical Outlook
configuration options. I went through all the options a tab and button at a
time to verify every check box and choice.
I went through the IE configuration as well to make sure that nothing seemed
to be lurking there. The only specific difference between the two configs is
the format of the PST file. On the XP machine, it's "Personal Folders File
(97-2002)". On the Vista machine, it's "Personal Folders File".
Over the last couple of weeks I've been able to determine that it happens
only with certain senders when they have included me as part of a bcc list in
a message. (That's a popular way of sending out mailings to a group without
including all the addresses.) The senders use various ISP's, so I haven't
been able to isolate it to one source.
Ideas? Suggestions? Guidance? Answers?
Phil
Since the upgrade, Outlook appears to have trouble decoding some (not all)
e-mail messages, basically treating the whole message--headers, message,
attachments--as one big hunk of text. Interestingly, this is only happening
on the Vista machine.
I have been able to receive the same messages fine through Outlook 2003 on
an XP Pro machine. In those cases, I see the window with the message and the
attachments as little icons up on "Attachments:" line of the Outlook message
form--exactly as one would expect. Both machines have identical Outlook
configuration options. I went through all the options a tab and button at a
time to verify every check box and choice.
I went through the IE configuration as well to make sure that nothing seemed
to be lurking there. The only specific difference between the two configs is
the format of the PST file. On the XP machine, it's "Personal Folders File
(97-2002)". On the Vista machine, it's "Personal Folders File".
Over the last couple of weeks I've been able to determine that it happens
only with certain senders when they have included me as part of a bcc list in
a message. (That's a popular way of sending out mailings to a group without
including all the addresses.) The senders use various ISP's, so I haven't
been able to isolate it to one source.
Ideas? Suggestions? Guidance? Answers?
Phil