Outlook 2003 Journal Not Recording

[Phyllis]

I use Windows XP and Microsoft Outlook 2003 on a corporate Exchange
server. I've set the journal options to automatically record word,
excel, & powerpoint documents ( all are 2003 versions), but can't get
it to automatically record. I can manually insert journal entries
however. Any assistance would be greatly appreciated.

 

[eddoria01]

We are experiencing the same issue and are using WIndows XP, Exchange
2003 and Office 2003. I have checked the regedit for this and both Word
and Excel have the key set to 1 which should mean that the journal is
on. But we cannot get it to record automatically and add them to the
journal.

Does anyone have any hints on what could be causing this???

Any help would be greatly appreciated.

Thanks and regards
Vera Hawkins

 

[Chris Bailey]

A guy at our company asked me to look into this problem for him — on or
about June 1 this year, his journaling stopped recording events for
anything other than Outlook. My guess is a Windows update on or about
that time is the culprit? I hadn't done any work on his system in that
area of the calendar, so that was my next best guess. Anyone else got
any information on this issue?

Chris Bailey
Saint Joseph, Michigan