Outlook 2003 issues with Office 2000 installed

[Guest]

The scenario is as follows:

I have Office 2000 running on nearly all of the machines in my office. We
recently moved to Exchange Server 2003 which came with Outlook 2003. We ran
the Outlook 2003 install and chose to “upgrade,†which said it would first
uninstall outlook 2000. On new machines I have been installing Office 2000
without Outlook 2000, and then installing Outlook 2003 afterwards. The
results of both installation scenarios have been giving us some peculiar
errors when trying to use the “send to mail recipient†options from in widows
and from within the office 2000 applications.

In Word, I try the File>Send To> Mail Recipient and get the following error:
Word Could Not Load The Mail Envelope. This could be cause by a network
connection problem or a problem with your Office installation.

Another problem is that some computer users try to right-click on a file and
select Send To > Mail Recipient. They get a message saying: Either there is
no default mail client or the current mail client cannot fulfill the
messaging request. Please run Microsoft Office Outlook and set it as the
default mail client.
(I have tried this, but it does not resolve the problem)

One other error I have seen that is related to this issue is: Word couldn’t
send mail because of MAPI failure: “Unspecified Errorâ€.

ANY help resolving this issue would be incredibly appreciated. I have around
10 users that frequently use the send to mail recipient features, and they
have to manually attach files now.

Thanks in advance!

 

[Milly Staples [MVP - Outlook]]

Outlook/Office versions must match for automation to work (send to->mail
recipient, mail merges, etc.)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Rafe asked:

| The scenario is as follows:
|
| I have Office 2000 running on nearly all of the machines in my
| office. We recently moved to Exchange Server 2003 which came with
| Outlook 2003. We ran
| the Outlook 2003 install and chose to “upgrade,†which said it
| would first uninstall outlook 2000. On new machines I have been
| installing Office 2000 without Outlook 2000, and then installing
| Outlook 2003 afterwards. The
| results of both installation scenarios have been giving us some
| peculiar
| errors when trying to use the “send to mail recipient†options
| from in widows and from within the office 2000 applications.
|
| In Word, I try the File>Send To> Mail Recipient and get the following
| error: Word Could Not Load The Mail Envelope. This could be cause by
| a network connection problem or a problem with your Office
| installation.
|
| Another problem is that some computer users try to right-click on a
| file and select Send To > Mail Recipient. They get a message saying:
| Either there is
| no default mail client or the current mail client cannot fulfill the
| messaging request. Please run Microsoft Office Outlook and set it as
| the
| default mail client.
| (I have tried this, but it does not resolve the problem)
|
| One other error I have seen that is related to this issue is: Word
| couldn’t send mail because of MAPI failure: “Unspecified Errorâ€.
|
| ANY help resolving this issue would be incredibly appreciated. I have
| around 10 users that frequently use the send to mail recipient
| features, and they
| have to manually attach files now.
|
| Thanks in advance!

 

[Guest]

Thank you for the quick response. I take it that there is no patch or hack I
can apply to make the mail automation features function correctly. If anyone
has any ideas on how one might get the automation features to function,
please post. Otherwise it seems that I am SOL.

Thanks again!

 

[Milly Staples [MVP - Outlook]]

Unless versions match, you are SOL.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Rafe asked:

| Thank you for the quick response. I take it that there is no patch or
| hack I can apply to make the mail automation features function
| correctly. If anyone has any ideas on how one might get the
| automation features to function, please post. Otherwise it seems that
| I am SOL.
|
| Thanks again!
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Outlook/Office versions must match for automation to work (send
|| to->mail recipient, mail merges, etc.)
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Rafe asked:
||
||| The scenario is as follows:
|||
||| I have Office 2000 running on nearly all of the machines in my
||| office. We recently moved to Exchange Server 2003 which came with
||| Outlook 2003. We ran
||| the Outlook 2003 install and chose to “upgrade,†which
||| said it
||| would first uninstall outlook 2000. On new machines I have been
||| installing Office 2000 without Outlook 2000, and then installing
||| Outlook 2003 afterwards. The
||| results of both installation scenarios have been giving us some
||| peculiar
||| errors when trying to use the “send to mail recipientâ€Â
||| options
||| from in widows and from within the office 2000 applications.
|||
||| In Word, I try the File>Send To> Mail Recipient and get the
||| following
||| error: Word Could Not Load The Mail Envelope. This could be cause by
||| a network connection problem or a problem with your Office
||| installation.
|||
||| Another problem is that some computer users try to right-click on a
||| file and select Send To > Mail Recipient. They get a message saying:
||| Either there is
||| no default mail client or the current mail client cannot fulfill the
||| messaging request. Please run Microsoft Office Outlook and set it as
||| the
||| default mail client.
||| (I have tried this, but it does not resolve the problem)
|||
||| One other error I have seen that is related to this issue is: Word
||| couldn’t send mail because of MAPI failure:
||| “Unspecified Errorâ€Â.
|||
||| ANY help resolving this issue would be incredibly appreciated. I
||| have
||| around 10 users that frequently use the send to mail recipient
||| features, and they
||| have to manually attach files now.
|||
||| Thanks in advance!