Outlook 2003 - Hangs up after send/receive

[Al]

I have been using Outlook products for years with dial up
and just upgraded with a new computer and Office 2003. Why
does Outlook 2003 hang up after processing the
send/receive? This makes no sense. I do not want to lose
my dial up connection. Outlook Express has a box to check
"Hang up after sending and receiving." Outlook 2003 has a
"Hang up after MANUAL send/receive" and this box is not
checked. (I do not understand why there is a "manual"
specification.)
I have looked everywhere and tried different settings.
What do I do to be able to open Outlook, have it connect,
and stay connected until I decide to end the connection
myself?

 

[Russ Valentine [MVP-Outlook]]

You need to post your mail account types, connection types and automatic
polling settings for anyone to figure this out.

 

[Al]

I'm not sure exactly what you mean. POP/SMTP, connecting
to dial-up phone line. I'm using the same ISP that I've
been using for years. I don't know what an 'automatic
polling setting' is. I don't lose the connection when
using internet browsers. If I connect to the internet
first, leave the browser open, then open Outlook, it sends
and receives and stays connected.

-----Original Message-----
You need to post your mail account types, connection types and automatic
polling settings for anyone to figure this out.
--
Russ Valentine
[MVP-Outlook]

I have been using Outlook products for years with dial up
and just upgraded with a new computer and Office 2003. Why
does Outlook 2003 hang up after processing the
send/receive? This makes no sense. I do not want to lose
my dial up connection. Outlook Express has a box to check
"Hang up after sending and receiving." Outlook 2003 has a
"Hang up after MANUAL send/receive" and this box is not
checked. (I do not understand why there is a "manual"
specification.)
I have looked everywhere and tried different settings.
What do I do to be able to open Outlook, have it connect,
and stay connected until I decide to end the connection
myself?

.

 

[Russ Valentine [MVP-Outlook]]

What connection type did you specify set for your mail account? What
automatic Send/Receive settings have you set?
--
Russ Valentine
[MVP-Outlook]

I'm not sure exactly what you mean. POP/SMTP, connecting
to dial-up phone line. I'm using the same ISP that I've
been using for years. I don't know what an 'automatic
polling setting' is. I don't lose the connection when
using internet browsers. If I connect to the internet
first, leave the browser open, then open Outlook, it sends
and receives and stays connected.

-----Original Message-----
You need to post your mail account types, connection types and automatic
polling settings for anyone to figure this out.
--
Russ Valentine
[MVP-Outlook]

I have been using Outlook products for years with dial up
and just upgraded with a new computer and Office 2003. Why
does Outlook 2003 hang up after processing the
send/receive? This makes no sense. I do not want to lose
my dial up connection. Outlook Express has a box to check
"Hang up after sending and receiving." Outlook 2003 has a
"Hang up after MANUAL send/receive" and this box is not
checked. (I do not understand why there is a "manual"
specification.)
I have looked everywhere and tried different settings.
What do I do to be able to open Outlook, have it connect,
and stay connected until I decide to end the connection
myself?

.