Outlook 2003 - Exchange/POP3 conflict

[Kdrake]

We have recently upgraded from Outlook 2002 to 2003. We
use Exchange server(2000) for intranet email and have an
ISP that hosts our internet(POP3) email. I have
configured both accounts (exchange and POP3) in Outlook
2003 but when I try to send an email to both exchange and
POP3 recipients one will go and the other will be
rejected. For example if I the POP3 account is set as
default the POP3 email will send but the exchange email
will not. The reverse is true, ie if exchange is the
default the exchange email will go and the POP3 will be
rejected.

I do not have this problem with Outlook 2000 or 2002. I
can have both internal and external email addresses and
they will all be sent.

Any suggestions?

 

[Milly Staples [MVP - Outlook]]

Is the error message something to the effect that relaying is denied? Try
setting your server to authenticate on the server tab of the account
properties.

Next time, try posting the error message if you get one. Telling us it
won't work tells us essentially nothing.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Kdrake asked:

| We have recently upgraded from Outlook 2002 to 2003. We
| use Exchange server(2000) for intranet email and have an
| ISP that hosts our internet(POP3) email. I have
| configured both accounts (exchange and POP3) in Outlook
| 2003 but when I try to send an email to both exchange and
| POP3 recipients one will go and the other will be
| rejected. For example if I the POP3 account is set as
| default the POP3 email will send but the exchange email
| will not. The reverse is true, ie if exchange is the
| default the exchange email will go and the POP3 will be
| rejected.
|
| I do not have this problem with Outlook 2000 or 2002. I
| can have both internal and external email addresses and
| they will all be sent.
|
| Any suggestions?

 

[Kdrake]

When POP3 account is the default the error is: Diagnostic-
code: smtp; 5.1.2 - Bad destination host 'DNS Hard Error
looking up (domainname).local (MX)

When exchange is the default the error is: There was an
SMTP communication problem with the recipients's email
server. Contact your system admin...