Outlook 2002 with Word 2000 as editor

G

Guest

I have a couple of older computers with Office 2000 but want to upgrade just
Outlook to the Outlook 2002 that came with my Exchange 2000 (SBS) server. If
I do so, will users still be able to use Word 2000 as their e-mail editor (&
thus for spell-check), or must both Outlook & Word be the same version for
this to work?
 
G

Guest

Uh,oh. The reason I wanted to upgrade was to troubleshoot an "Unable to load
free/busy data..." problem I am having with these two machines. Here is the
full text of my post from a month ago (to which I had no responses):

I have a remote office with seven users that connect remotely to my
Exchange (SBS) 2000 server via a hardware VPN. The clients in this branch
use a
mixture of Outlook 2000, XP, & 2003 (based on versions of Office that came
with their various-vintage PC's).

Two of the computers get the "Unable to load personal free/busy data.
Network problems are preventing connection to Microsoft Exchange Server
Computer" message sporadically. Some days it does not happen at all, some
days it happens almost continuously, and some days it is occasional. They get
the message on every send/receive until they close & reopen Outlook, at which
time the problem usually disappears (until the next time) and they can get a
successful send/receive. The other five computers have never had a
connectivity problem.

These two users have one thing in common. They both have older AMD
processors that originally had Windows 2000. The problem began when I wiped
the hard drives and did a clean install of Windows XP Pro & Office 2000 SBE.
I
upgrade two other computers (non-AMD processors) at the same time, but
without this problem occurring.

I have tried the following, with no improvement:

I have replaced the NIC & LAN cabling.
Upgrade Symantec AV Enterprise 9 to 10.
Removed Symantec entirely
The users can ping the DNS name of the Exchange server successfully even
while the Outlook/Exchange connection is failing.

The users are now complaining about how they liked everything better before
XP, and I am getting the blame...
 

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