Outlook 2002 and Vista password problem

[Diamontina Cocktail]

Hi all,

I just upgraded to Vista from XPSP2 and have had Outlook 2002 installed the
whole time. Outlook 2002 forgot the 27 email account passwords so now if I
enter them and dont exit Outlook 2002 they remain remembered. If I do exit
Outlook 2002 and come back in they are forgotten.

Can anyone help with a fix for this please? Thanks.

 

[Diane Poremsky [MVP]]

Vista replaced the protected storage registry entry, which is why they were
deleted in the upgrade. they should be remembered now though. I would start
with a detect and repair and recreate the accounts if D&R fails.

 

[Diamontina Cocktail]

Vista replaced the protected storage registry entry, which is why they
were deleted in the upgrade. they should be remembered now though. I would
start with a detect and repair and recreate the accounts if D&R fails.

Thanks for that help but "detect and repair"???? How, please? Attempt to
uninstall Outlook 2002 and use a repair function you mean?

 

[Diamontina Cocktail]

Sorry! Found it!

Now you wouldnt happen to know why Outlook 2002 wont sync with my Ipaq
HX2190 would you? Activesync seems to be disabled by Vista and the Sync
Centre wont find the PDA.

Thanks for any help.

 

[Hal Hostetler [MVP P/I]]

This replaces ActiveSync in Vista:

http://www.microsoft.com/windowsmobile/devicecenter.mspx
Windows Mobile Device Center 6 for Windows Vista

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Diamontina Cocktail]

Thanks for that but I do have that and Mobile Device Center is garbage. I
normally bluetooth sync my data but when Mobile Device Center wouldnt find
my PDA, I resorted to cable. It will NOT find my HP Ipaq HX2190 at all no
matter what. At least Activesync worked. This latest garbage just doesnt.

 

[Guest]

Hi all,

I just upgraded to Vista from XPSP2 and have had Outlook 2002 installed the
whole time. Outlook 2002 forgot the 27 email account passwords so now if I
enter them and dont exit Outlook 2002 they remain remembered. If I do exit
Outlook 2002 and come back in they are forgotten.

Can anyone help with a fix for this please? Thanks.

 

[Guest]

Has anyone found the solution for this? I've tried everything I can find on
it and nothing has worked yet. Removed the key, detect and repair,
uninstalling, reapplying service packs. Nothing has worked for me yet.

 

[Diamontina Cocktail]

Yep I found a solution. I bought Outlook 2007. I do believe (note that they
may change their minds at a later date but this is the case for right now)
that MS wont be fixing it as it is a product out of its support cycle.

BTW, Outlook 2007 IS a brilliant program. Takes a little getting used to
with "The Ribbon" but well worth it.

 

[Guest]

Just got done reading something that agree's with you. So, I'm on my way to
buy a new office program! Wish I would have known this before I bought
Ultimate. Who am I kidding... it wouldn't have made any difference. Thanks
for you help!

 

[Guest]

Vista replaced the protected storage registry entry, which is why they were
deleted in the upgrade. they should be remembered now though. I would start
with a detect and repair and recreate the accounts if D&R fails.

I did run detect and repair but the problem persists so that every time I
restart my pc i need to reenter the outlook email account passwords.

I also followed http://support.microsoft.com/?kbid=290684 but this didn't
help either.

 

[Diamontina Cocktail]

That wont change, either.

I did run detect and repair but the problem persists so that every time I
restart my pc i need to reenter the outlook email account passwords.

I also followed http://support.microsoft.com/?kbid=290684 but this didn't
help either.

 

[Guest]

I've purchased THREE different versions of Outlook and I'm TIRED of doing so.

MICROSOFT SHOULD MAKE THESE PROGRAMS WORK WITH THEIR NEW OS!

What are we- made of money??? No- that's YOU guys- not us. It's an EMAIL
program for Pete's sake. I can get a thousand free ones everywhere, and I've
paid three times for yours, which now does not work because of your new and
improved operating system.

FIX IT!

 

[Diamontina Cocktail]

It isn't going to happen. They will support any OS they make for longer than
any other program. Outlook 2002 is out of its support cycle whereas W2K will
go on to 2010. You have no chance of getting a fix from MS for this. Your
only chance is to go to a later Outlook. I bought Office 2007 and I have to
say that Outlook 2007 is the best Outlook I have ever seen so far even
though I, too, am annoyed at having to pay for it due to going to Vista.
Also, Excel seems great to me, too.

 

[Guest]

What a joke. i have the same problem,
surely it wouldn't take them that long to sort out!!!!
How can we complain?
I AM SO ANGRY

 

[Guest]

i'm so angry, microsoft please sort this out!!!!!!!!!1

 

[Charles W Davis]

Have no idea what you are writing about...Give us a clue. By the way, the
folks here are just users with varying levels of skill helping each other.

Spell out your problem in some detail!

 

[Diamontina Cocktail]

i'm so angry, microsoft please sort this out!!!!!!!!!1

It isn't GOING to be sorted out by MS> They don't WANT to fix the problem,
they want you to buy Office 2007 where the problem doesn't exist.

 

[Guest]

i think if people moan enough, then they will fix it. so lets all complain.
how do we complain effectively?

 

[Brian Tillman]

i think if people moan enough, then they will fix it. so lets all
complain. how do we complain effectively?

You complain effectlively by contacting Microsoft. That's not done here.