Outlook 2002. address book missing, reinstalled Home XP

G

Guest

I had to reinstall the OS, Home XP and Outlook 2002. I now have two Personel
folders. One has the backed up data, the other is basicly empty since it is
from the new install.
My address book seems to be gone from the backup; but, the contacts list is
good. How can I move the old Contacts into the new version AND, most
important, is there a way to recreate my address book?
Thanks, Larry
 
R

Russ Valentine [MVP-Outlook]

What a mess. We have no idea what you actually did from the meager details
in your post. This much I can tell you:
1. You migrated your data to the new installation incorrectly. The methods
to migrate data correctly have been posted here countless times. Here is a
repost:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
2. You failed to configure your Outlook Address Book Service correctly.
Those instructions have been posted here even more frequently:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

If any of this is unclear, please post back with more specific details on
what you did to create this problem, and tell us what is unclear to you.
 
G

Guest

Thanks for the quick response. Sorry I was too brief. Here's the longer
version.
The Ice Caps were melting faster than my computer so I had to have the Home
XP OS reinstalled. I had the C drive backed up. The Tech that did the work
put all my original data beck in a folder called Old Data. After I
reinstalled all my programs including Outlook 2002. I couldn't find my email
so I went back to the Tech and he found my email in a hidden file; he then
placed it into a Personal Folder in Outlook. I was able to drag all my
sub-folders from the PF into the new In Box. However, the program won't alow
me to move the Contacts file and I can't find the Address Book.
All the email addresses are in the Contacts file so I just need to find out
if I can move the namea & email addresses into the new address book.
I've printed out the information that you directed me to and will try to
figure it out tonight. Thanks, Larry

Russ Valentine said:
What a mess. We have no idea what you actually did from the meager details
in your post. This much I can tell you:
1. You migrated your data to the new installation incorrectly. The methods
to migrate data correctly have been posted here countless times. Here is a
repost:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
2. You failed to configure your Outlook Address Book Service correctly.
Those instructions have been posted here even more frequently:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

If any of this is unclear, please post back with more specific details on
what you did to create this problem, and tell us what is unclear to you.
--
Russ Valentine
[MVP-Outlook]
Chipper said:
I had to reinstall the OS, Home XP and Outlook 2002. I now have two
Personel
folders. One has the backed up data, the other is basicly empty since it
is
from the new install.
My address book seems to be gone from the backup; but, the contacts list
is
good. How can I move the old Contacts into the new version AND, most
important, is there a way to recreate my address book?
Thanks, Larry
 
R

Russ Valentine [MVP-Outlook]

If you read what I posted, you'll realize that none of this makes sense. All
Outlook data resides in one file. Emails cannot exist separately from
Contacts. The address book does not exist.
--
Russ Valentine
[MVP-Outlook]
Chipper said:
Thanks for the quick response. Sorry I was too brief. Here's the longer
version.
The Ice Caps were melting faster than my computer so I had to have the
Home
XP OS reinstalled. I had the C drive backed up. The Tech that did the work
put all my original data beck in a folder called Old Data. After I
reinstalled all my programs including Outlook 2002. I couldn't find my
email
so I went back to the Tech and he found my email in a hidden file; he then
placed it into a Personal Folder in Outlook. I was able to drag all my
sub-folders from the PF into the new In Box. However, the program won't
alow
me to move the Contacts file and I can't find the Address Book.
All the email addresses are in the Contacts file so I just need to find
out
if I can move the namea & email addresses into the new address book.
I've printed out the information that you directed me to and will try to
figure it out tonight. Thanks, Larry

Russ Valentine said:
What a mess. We have no idea what you actually did from the meager
details
in your post. This much I can tell you:
1. You migrated your data to the new installation incorrectly. The
methods
to migrate data correctly have been posted here countless times. Here is
a
repost:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
2. You failed to configure your Outlook Address Book Service correctly.
Those instructions have been posted here even more frequently:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

If any of this is unclear, please post back with more specific details on
what you did to create this problem, and tell us what is unclear to you.
--
Russ Valentine
[MVP-Outlook]
Chipper said:
I had to reinstall the OS, Home XP and Outlook 2002. I now have two
Personel
folders. One has the backed up data, the other is basicly empty since
it
is
from the new install.
My address book seems to be gone from the backup; but, the contacts
list
is
good. How can I move the old Contacts into the new version AND, most
important, is there a way to recreate my address book?
Thanks, Larry
 
B

Brian Tillman

Chipper said:
Thanks for the quick response. Sorry I was too brief. Here's the
longer version.
The Ice Caps were melting faster than my computer so I had to have
the Home XP OS reinstalled. I had the C drive backed up. The Tech
that did the work put all my original data beck in a folder called
Old Data. After I reinstalled all my programs including Outlook 2002.
I couldn't find my email so I went back to the Tech and he found my
email in a hidden file; he then placed it into a Personal Folder in
Outlook. I was able to drag all my sub-folders from the PF into the
new In Box. However, the program won't alow me to move the Contacts
file and I can't find the Address Book.
All the email addresses are in the Contacts file so I just need to
find out if I can move the namea & email addresses into the new
address book.
I've printed out the information that you directed me to and will try
to figure it out tonight. Thanks, Larry

Why are you using a new PST if you already have your old one? Use the Mail
applet in Control Panel to configure your delivery location to be your old
PST and then remove the new one the reinstallation of Outlook created and
you'll be back exactly as you were before the mess started.
 
G

Guest

Sorry, I'm like the guy that drives a car; but, only knows how to turn the
key and put gas in the tank. If I could afford another tech I'd pay someone
to do the job. But, I'm learning. I'll let you know what happens tomorrow.
Thanks again, Larry

Russ Valentine said:
If you read what I posted, you'll realize that none of this makes sense. All
Outlook data resides in one file. Emails cannot exist separately from
Contacts. The address book does not exist.
--
Russ Valentine
[MVP-Outlook]
Chipper said:
Thanks for the quick response. Sorry I was too brief. Here's the longer
version.
The Ice Caps were melting faster than my computer so I had to have the
Home
XP OS reinstalled. I had the C drive backed up. The Tech that did the work
put all my original data beck in a folder called Old Data. After I
reinstalled all my programs including Outlook 2002. I couldn't find my
email
so I went back to the Tech and he found my email in a hidden file; he then
placed it into a Personal Folder in Outlook. I was able to drag all my
sub-folders from the PF into the new In Box. However, the program won't
alow
me to move the Contacts file and I can't find the Address Book.
All the email addresses are in the Contacts file so I just need to find
out
if I can move the namea & email addresses into the new address book.
I've printed out the information that you directed me to and will try to
figure it out tonight. Thanks, Larry

Russ Valentine said:
What a mess. We have no idea what you actually did from the meager
details
in your post. This much I can tell you:
1. You migrated your data to the new installation incorrectly. The
methods
to migrate data correctly have been posted here countless times. Here is
a
repost:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
2. You failed to configure your Outlook Address Book Service correctly.
Those instructions have been posted here even more frequently:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

If any of this is unclear, please post back with more specific details on
what you did to create this problem, and tell us what is unclear to you.
--
Russ Valentine
[MVP-Outlook]
I had to reinstall the OS, Home XP and Outlook 2002. I now have two
Personel
folders. One has the backed up data, the other is basicly empty since
it
is
from the new install.
My address book seems to be gone from the backup; but, the contacts
list
is
good. How can I move the old Contacts into the new version AND, most
important, is there a way to recreate my address book?
Thanks, Larry
 
G

Guest

Interesting idea, I'll try it. Thanks, Larry

Brian Tillman said:
Why are you using a new PST if you already have your old one? Use the Mail
applet in Control Panel to configure your delivery location to be your old
PST and then remove the new one the reinstallation of Outlook created and
you'll be back exactly as you were before the mess started.
 
R

Russ Valentine [MVP-Outlook]

I think you'll find everything to need on those pages. The most important
things to remember are:
1. The only way to use a previous data file in Outlook is to connect it to
the new profile by opening it in Outlook. Never try to import it. Ever.
Never overwrite another data file. After you open it, you can either reuse
it by setting it as your new default, or copy what you want from it into the
new data file the new profile created.
2. There is no address book in Outlook. All data is in Contacts Folder. Just
follow the steps I posted to get your Contact data to appear in the address
book view.
--
Russ Valentine
[MVP-Outlook]
Chipper said:
Sorry, I'm like the guy that drives a car; but, only knows how to turn the
key and put gas in the tank. If I could afford another tech I'd pay
someone
to do the job. But, I'm learning. I'll let you know what happens tomorrow.
Thanks again, Larry

Russ Valentine said:
If you read what I posted, you'll realize that none of this makes sense.
All
Outlook data resides in one file. Emails cannot exist separately from
Contacts. The address book does not exist.
--
Russ Valentine
[MVP-Outlook]
Chipper said:
Thanks for the quick response. Sorry I was too brief. Here's the longer
version.
The Ice Caps were melting faster than my computer so I had to have the
Home
XP OS reinstalled. I had the C drive backed up. The Tech that did the
work
put all my original data beck in a folder called Old Data. After I
reinstalled all my programs including Outlook 2002. I couldn't find my
email
so I went back to the Tech and he found my email in a hidden file; he
then
placed it into a Personal Folder in Outlook. I was able to drag all my
sub-folders from the PF into the new In Box. However, the program
won't
alow
me to move the Contacts file and I can't find the Address Book.
All the email addresses are in the Contacts file so I just need to find
out
if I can move the namea & email addresses into the new address book.
I've printed out the information that you directed me to and will try
to
figure it out tonight. Thanks, Larry

:

What a mess. We have no idea what you actually did from the meager
details
in your post. This much I can tell you:
1. You migrated your data to the new installation incorrectly. The
methods
to migrate data correctly have been posted here countless times. Here
is
a
repost:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
2. You failed to configure your Outlook Address Book Service
correctly.
Those instructions have been posted here even more frequently:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

If any of this is unclear, please post back with more specific details
on
what you did to create this problem, and tell us what is unclear to
you.
--
Russ Valentine
[MVP-Outlook]
I had to reinstall the OS, Home XP and Outlook 2002. I now have two
Personel
folders. One has the backed up data, the other is basicly empty
since
it
is
from the new install.
My address book seems to be gone from the backup; but, the contacts
list
is
good. How can I move the old Contacts into the new version AND, most
important, is there a way to recreate my address book?
Thanks, Larry
 

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