Outlook 2000 won't start

[Richard Slay]

All of a sudden my Outlook will not start up. The main window appears and
then disappears after about 30 seconds with no error message. Scanpst found
no problems. Virus protection is on (or it should have been) if my 4-year
old didn't turn it off somehow. I tried re-installing Outlook but it didn't
help.

Funny thing I found was that my outlook.pst file is now in blue text rather
than black. There's also a file called extend in the same folder in blue
text as well. Also, the Outllook folder which houses the outlookpst file is
in blue text and all the other folders are black text. Any idea what the
blue text means?

thanks,

Richard

 

[Hal Hostetler [MVP P/I]]

Blue text means the folder and it's contents have been "compressed to save
disk space". Try selecting the folder, right click, select 'Properties',
click the "Advanced" button in "Attributes", UNcheck the "Compress contents
to save disk space" checkbox, click OK, click "Apply", and allow the changes
to subfolders and files. Once finished, see if Outlook behaves again.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Richard Slay]

Thanks, I figured that out last night but it didn't help. I've uninstalled
Outlook and reinstalled it but still it won't open. Microsoft says I need
to upgrade to 2003 but thats probably their generic answer to any 2000
problem.

Blue text means the folder and it's contents have been "compressed to
save disk space". Try selecting the folder, right click, select
'Properties', click the "Advanced" button in "Attributes", UNcheck the
"Compress contents to save disk space" checkbox, click OK, click
"Apply", and allow the changes to subfolders and files. Once finished,
see if Outlook behaves again.

 

[Ben M. Schorr - MVP]

Hello Richard,

How large is your PST file?

-Ben-
Ben M. Schorr - MVP
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html