Outlook 2000 taking up about 1 gig of memory

[noneya22]

I have Office 97 Pro with an upgrade to Outlook 2000 installed on a
PC. A couple of months ago, the user of the PC started complaining
about Outlook being slow, crashing in certain scenarios, etc. One
thing I noticed immediately is that when you launch Outlook 2000 on
this PC the memory used climbs to about 1 gig in about 15-20 seconds
and it takes about 3 minutes to actually "appear" and become
functional. I have uninstalled, reinstalled, patched, etc. Office 97
and/or Outlook 2000 but this has no effect. I've looked for any plug-
ins that the user may have installed, but there isn't anything in the
Add-In Manager that isn't standard and there were no COM Add-Ins.

This PC is a graphics workstation and has about every major graphics
program you can think of (latest versions of 3DS Max, All the major
Adobe/Macromedia products, etc.) Of course there are a several
software 'tools' that have been downloaded and installed on this PC to
solve particular graphics problems, so those are suspect as well. I
am at the point now where I am considering reformatting the PC and
starting over, but I really would like to avoid doing this.

Any help with how to troubleshoot this or what could possibly be
causing this problem would be greatly appreciated.

Thanks!

 

[Guest]

Is Word being used as the email editor?

 

[noneya22]

I don't believe so. When I check the Message Format section (from
Tools | Options | Mail Format) the message format is HTML and the "Use
Microsoft Word to e-mail messages" checkbox is disabled and not
checked.