Outlook 2000 Scanpst.exe

[LA]

Outlook suddenly reported that my pst file had errors and
to run scanpst.exe

I did, but scanpst.exe reports an error after going
through 4 phases of 8 saying: "An error has occurred;
scanning is stopped; no change has been made to your pst
file"

What to do?

My pst file is slightly larger than 2GB

 

[Sue Mosher [MVP-Outlook]]

Since you have an oversized PST file, you need to use a different tool --
see http://www.slipstick.com/problems/repair2gbpst.htm

 

[Guest]

Thanks, Sue. Will this truncate my pst file (Microsoft
Support indicates that I should use pst2gb.exe to
truncate my pst file and then run scanpst.exe on the
truncated file). Do you know if I could upgrade to a
later version of Outlook and painlessly import the
oversized pst file without truncation. --Many thanks. --
Leslie

 

[Sue Mosher [MVP-Outlook]]

Yes, that's the only way to recover the bulk of the data.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Brian Tillman]

Will this truncate my pst file (Microsoft
Support indicates that I should use pst2gb.exe to
truncate my pst file and then run scanpst.exe on the
truncated file).

Yes, it will truncate it.

Do you know if I could upgrade to a
later version of Outlook and painlessly import the
oversized pst file without truncation.

It's not the version of Outlook that is the issue, but the format of the
PST. ANSI-format PSTs, used by Outlook versions 2002 and earlier,
intrinsically cannot exceed 1.83 Gb without corruption, no matter what
version of Outlook accesses them. In order to overcome the 2Gb limit,
Microsoft created a new, Unicode-format PST for Outlook 2003.