Outlook 2000 hangs after using Outlook 2003

[Mike Bayly]

Hi all

I'm running Exchange 2000 and a mix of Outlook 2000 and Outlook 2003 clients
with users having roaming profiles so they work on different machines. I
have a problem where a user will work on a machine with Outlook 2003 fine,
but then when going back to an Outlook 2000 machine, Outlook hangs on exit
and has to be closed with task manager. I have tried deleting the users'
profiles and recreating them, and then confining them to machines running
only Outlook 2000, but it seems like that one run-in with Outlook 2003 has
changed something somewhere that really annoys Outlook 2000. Maybe it's
jealousy.

Anyway, if anyone knows the solution, can they please let me know.

Thanks in advance!

Michael Bayly

 

[Brian Tillman]

I'm running Exchange 2000 and a mix of Outlook 2000 and Outlook 2003
clients with users having roaming profiles so they work on different
machines. I have a problem where a user will work on a machine with
Outlook 2003 fine, but then when going back to an Outlook 2000
machine, Outlook hangs on exit and has to be closed with task
manager.

I have read messages in these very newsgroups that indicate there are
compatibility issues when using Outlook 2000 and 2003 with roaming profiles.
You can read them too to see if they apply to your situation:
<http://groups.google.com/groups/sea...ublic.outlook.*++2000++2003++roaming++profile>

 

[Milly Staples [MVP - Outlook]]

It is not just with roaming proflies - there are problems if the same
mailbox is accessed by both Outlook 2000 and 2003, period.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Brian Tillman asked:

|
|| I'm running Exchange 2000 and a mix of Outlook 2000 and Outlook 2003
|| clients with users having roaming profiles so they work on different
|| machines. I have a problem where a user will work on a machine with
|| Outlook 2003 fine, but then when going back to an Outlook 2000
|| machine, Outlook hangs on exit and has to be closed with task
|| manager.
|
| I have read messages in these very newsgroups that indicate there are
| compatibility issues when using Outlook 2000 and 2003 with roaming
| profiles. You can read them too to see if they apply to your
| situation:
|
<http://groups.google.com/groups/sea...ublic.outlook.*++2000++2003++roaming++profile>

 

[Mike Bayly]

Yeah, it's not the roaming profile, since I have deleted and recreated the
entire profile for some of these users and the problem remains. Maybe I have
to export the mailbox using Outlook 2003 and then import is using Outlook
2000. Or just train the users to quit Outlook 2000 with Task Manager.
Annoying problem though, especially since it would be not an uncommon
occurence that Microsoft really should have foreseen.

"Milly Staples [MVP - Outlook]"