G
Guest
Just been looking at a machine with Outlook 2000 problems. The machine had a
moderate spyware infestation and a Macrovision parasite which I think it's
got from Sony music CDs or the like.
Disinfected and ran the rootkit revealer, which found nothing.
Problem is that Outlook will work for perhaps 15-30 seconds after starting
it, then freeze. Once frozen it has to be closed forcibly from Task Manager.
The .pst is large, at over 2GB. However, I tried creating a new empty .pst,
and while that reuslted in greater stability, it did not totally cure the
freezing.
Outlook Express (6.0.2800) will not even start. Ran a repair install on IE,
but no joy.
Spent a long time going through all the usual things, removed all IE Activex
controls and shut down any suspicious processes. Client has mislaid the
Office discs, so I suggested doing a repair install of Outlook once they've
been found.
OS is Win2000 SP4.
It's using Computer Associates E-trust AV. Don't think this has any issues
with Outlook, unless anyone knows otherwise.
-Any other ideas?
moderate spyware infestation and a Macrovision parasite which I think it's
got from Sony music CDs or the like.
Disinfected and ran the rootkit revealer, which found nothing.
Problem is that Outlook will work for perhaps 15-30 seconds after starting
it, then freeze. Once frozen it has to be closed forcibly from Task Manager.
The .pst is large, at over 2GB. However, I tried creating a new empty .pst,
and while that reuslted in greater stability, it did not totally cure the
freezing.
Outlook Express (6.0.2800) will not even start. Ran a repair install on IE,
but no joy.
Spent a long time going through all the usual things, removed all IE Activex
controls and shut down any suspicious processes. Client has mislaid the
Office discs, so I suggested doing a repair install of Outlook once they've
been found.
OS is Win2000 SP4.
It's using Computer Associates E-trust AV. Don't think this has any issues
with Outlook, unless anyone knows otherwise.
-Any other ideas?