Outllok stays in memory after exit

[Manuel Robles]

Hi, I'll appreciate some help. When I exit from Outlook, sometimes it stays
resident in memory, and I got to shut it down from the task manager (it
doesn't appears in the Applications tab, only in the Processes tab). I'm
using Outlook 2000, Win XP Professional SP1, with a 1.8GHZ processor and 256
MB in memory.

Thanks in advance. Kind Regards.

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Manuel Robles asked:

| Hi, I'll appreciate some help. When I exit from Outlook, sometimes it
| stays resident in memory, and I got to shut it down from the task
| manager (it doesn't appears in the Applications tab, only in the
| Processes tab). I'm using Outlook 2000, Win XP Professional SP1, with
| a 1.8GHZ processor and 256 MB in memory.
|
| Thanks in advance. Kind Regards.

 

[Pat Garard]

G'Day Manuel,

1. Multiple copies of Outlook can be run on a system.

2. Start Outlook, and now check Task Manager.
Do you see TWO copies of Outlook.

3. If you do, then one is the Outlook copy that YOU
started, and the other was started elsewhere. This
second copy is 'hidden' in the sense that there is no
interactive Window associated with it.

You will need to track down how this other copy of
Outlook is being started.

 

[Ken Slovak - [MVP - Outlook]]

Only one instance of Outlook can be running at a time. If any others are
listed in Task Manager they are hung instances that are effectively dead.