Out Going Mail Error

[Guest]

Email has worked fine until this week. I can receive email but not send. The
following is the error message displayed.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Smoke ,
Account: 'earthlink.net', Server: 'earthlink.net', Protocol: SMTP, Server
Response: '550 Authentication required. Help at
http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

 

[Guest]

From the number of posts on this subject, MANY people are having this problem.

I have Windows Mail and McAfee virus protection. I managed to finally send
out emails by momentarily disabling email protection in McAfee. Before
closing McAfee, I got a message that warned I was not protected, and at that
point was I able to specify that only outgoing messages did not need to be
scanned for viruses.

How embarrasing for McAfee and Windows.

 

[Dave]

For one thing, 'earthlink.net' is not the correct server name.

The link in the error message leads you here...
http://kb.earthlink.net/case.asp?s=st=932,e=0000000001712819739,k=4636,sxi=18&article=21833

Earthlink is now using authenticated SMTP, and probably advised you to
change the settings.

 

[Frank Saunders MS-MVP IE,OE/WM]

Email has worked fine until this week. I can receive email but not send.
The
following is the error message displayed.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Smoke
,
Account: 'earthlink.net', Server: 'earthlink.net', Protocol: SMTP, Server
Response: '550 Authentication required. Help at
http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No,
Server
Error: 550, Error Number: 0x800CCC79

Besides not having the correct server name, are you connected to EarthLink?