You might check the following site which is not among those you've already
checked:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;841793
If that doesn't work for you, if this is a recent issue, try using System
Restore to take you back to a time prior to when this was an issue;
Start\All Programs\Accessories\System Tools\System Restore.
If that doesn't resolve it, you might try a repair install of XP as follows
but note, you will have to reinstall any updates you've done from Windows
Update since the installation of XP:
NOTE, while a repair install should leave your data files intact, if
something goes wrong during the repair install, you may be forced to start
over and do a clean install of XP. If you don't have your data backed up,
you would lose your data should that eventuality occur.
Assuming your system is set to boot from the CD-ROM drive and you have an
actual XP CD as opposed to a recovery CD, boot with the XP
CD in the drive and perform a repair install as outlined below. If the
system isn't set to boot from the CD or you are not sure, you need to enter
the system's BIOS. When you boot the system, the first screen usually has
instructions that if you wish to enter set press a specific key, when you
see that, do so. Then you will have to navigate to the boot sequence, if
the CD-ROM drive is not first line, set it first in the boot sequence. Save
your settings and exit with the XP CD in the drive. The system will reboot.
When the system boots, a few screens into the process you may see a message
instructing you
to hit any key in order to boot from the CD along with a countdown. When
you see this be sure to
hit a key on the keyboard, if you miss this instruction and the system fails
to boot from the CD, it's too
late, you'll need to reboot and try again.
Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.
Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console. ***The selection you want at this screen is
"Setup Windows,"
NOT "Repair Windows Installation.
The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.
Note, in some cases, you won't receive the repair option, only an option to
reinstall. We have discovered that sometimes this is caused by damaged
boot.ini file that can be repaired as follows and also note, in the
instructions, "K" refers to the CD drive in which you have placed the XP CD,
replace that drive letter with the appropriate letter on your system, "K" is
simply an example.
Reboot, this time taking the immediate R option (this is the section I told
you to skip above. In this case, you will need to get to the Recovery
Console to perform the function below), and if the CD letter is say K: give
these commands
COPY K:\i386\ntldr C:
COPY K:\i386\ntdetect.com C:
(two other files needed - just in case)
ATTRIB -H -R -S C:\boot.ini
DEL C:\boot.ini
BootCfg /Rebuild
Once you've completed this function, reboot and see if you can access XP as
sometimes, the problem is the damaged boot.ini. If you still cannot access
XP, then reboot and re-run the repair install instructions at the beginning
of this message.
If you only have a recovery CD, your options are quite limited. You can
either purchase a retail version of XP which will allow you to perform the
above
among other tools and options it has or you can run your system recovery
routine with the Recovery CD which will likely wipe your drive, deleting all
files but will restore your setup to factory fresh condition.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org:
http://www.dts-l.org/
katie said:
Thank-you for all your help,I have looked at all the sites you mentioned
but I am afraid it is all to much for me,I just don't have a clue what
they are suggesting me to do.I have tried them all,did things the
suggested but still nothing. Sorry for taking up your time.
Kathy
Not Me said:
Katie,
Sorry to take so long to get back. Here is a plethora of things about
solving a problem such as yours. I obviously cannot vouch for them all
since I am not familiar with some:
"Using OE I assume?
Hyperlinks don't open:
http://www.oehelp.com/ielnk.aspx or:
http://www.fjsmjs.com/OE/nolinks.htm or:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q177054
If the page opens, but doesn't load:
http://support.microsoft.com/?kbid=281679
Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~
MrGadgit said:
I using Windows XP Pro w/SP2. Out of the blue clicking on links in any
email message opens IE but no address is displayed and no page opens. I
checked for spyware but nothing was found? Any ideas?
I have done as you asked but no I still cannot open any links. but I
will keep trying.thank-you for your help.
Kathy
katie,
I should added the statement: afterwards open your E-mail program
[Outlook Express] and click a couple of Links to see if they will open
Internet Explorer. If they do not [problem not fixed], then do this:
Start/Internet Explorer/Tools/Internet options/Programs Tab/left click
"Reset Web Settings". Then again back to Outlook Express and check to
see if the problem is fixed.
katie wrote:
Thank-you I have done as you suggested.all that came up when I clicked
on it was a box saying...
DLLREGISTERSERVER IN URLMON.DLL succeeded.
See if this helps resolve it:
Start/Run/type "regsvr32 urlmon.dll" (less quote markers) then click
"OK"
Gene
katie wrote:
I have XP but recently when I am reading emails or the news groups
which have links in them I cannot open them.a few days ago I could do
this.Can anyone help me with this problem.
Thank-you
Kathy