Opening Attachments in Outlook Express 6 after Win XP SP3

[Shailesh]

After installing WIndows XP SP3 whenever I try to open an attachment outlook
express shuts down. This again happens when i try to open the 2nd attachment.
The first attachment opens normally.

Help ME !!!!!!!

 

[Lee Byron]

After installing WIndows XP SP3 whenever I try to open an attachment outlook
express shuts down. This again happens when i try to open the 2nd attachment.
The first attachment opens normally.

Help ME !!!!!!!

Hi Shailesa.

I had the same problem and found the answer.

The problem is with Norton Anti Virus 2008 / 07.

1) Open Norton

2) Go to Options

3) Click on Norton Anti Virus

4) Go to Real Time Protection or Missellanous depending on which version of
Norton you have

5) UNCHECK. "Keep Microsoft Office Docs Protected" then APPLY

6) Close Norton, PROBLEM SOLVED.

Hope this was helpful.

Lee Byron (e-mail address removed)

 

[Shailesh]

Lee Thanks a lot ... it worked
--
Shailesh

Hi Shailesa.

I had the same problem and found the answer.

The problem is with Norton Anti Virus 2008 / 07.

1) Open Norton

2) Go to Options

3) Click on Norton Anti Virus

4) Go to Real Time Protection or Missellanous depending on which version of
Norton you have

5) UNCHECK. "Keep Microsoft Office Docs Protected" then APPLY

6) Close Norton, PROBLEM SOLVED.

Hope this was helpful.

Lee Byron (e-mail address removed)

 

[Lee Byron]

Hi Shailesa.
Glad to be of service...It was a real annoying problem. Neither Microsoft or
Outlook (which is microsoft) have come up with a answer to it.
Norton said "nothing to do with us"
Should send them the bill for solving it. Regards. Lee.

 

[poppyw]

Lee / Shailesha - I just wanted to let you know that my wife was exoeriencing
the same problem on her computer. We found this post, tried it and the
problem was gone!! Thanks.