Only certain pages unavailable on website

[Bruce Yates]

A friend is trying to navigate a website. He can get to one page on it
but when he tries to get to a page to sign in and look at the rest of
the site he gets the old page unavailable message. I can come straight
home and get on my computer and all pages are available. Both running
XP. He was able to navigate on this site without any problems until
this week. Any ideas on what I should check on his computer to get
things back to normal?

Thanks,
Bruce Yates

 

[Frank Saunders, MS-MVP IE/OE]

A friend is trying to navigate a website. He can get to one page on it
but when he tries to get to a page to sign in and look at the rest of
the site he gets the old page unavailable message. I can come straight
home and get on my computer and all pages are available. Both running
XP. He was able to navigate on this site without any problems until
this week. Any ideas on what I should check on his computer to get
things back to normal?

Thanks,
Bruce Yates

Make sure the firewall is not blocking port 443. See also
http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/data/jjblack.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700

--
Frank Saunders, MS-MVP, IE/OE
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