OneNote 2007 has screwed up my Outlook syncing with my PocketPC device!!!

[Guest]

Milly,
Thanks for the quick reply, I too hope that the final version fixes this
bug, do you know how I report this bug, it looked like the guy w/ the onenote
problem was going to report his, i'm new to this so I don't know how yet, and
what do you think for final outlook '07 launch couple months?
Thanks again,
Mike
--
Michael Adams

Could very well be a problem with Activesync that has not been optimized to
run with BETA software. Once Office 2007 is released, I expect most
problems to have been sorted, with only the most esoteric ones remaining to
be solved.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Michael asked:

| I also found that Outlook '07 Beta through three activesync versions
| (3.8,
| 4.1, and 4.2) all do not sync down to PocketPC Smartphone 2003
| (samsung i600) but do sync up, what you also notice is sometimes in
| outlook the note when you save it dissappears when the phone is in
| the cradle i've even changed Activesync settings to always sync down
| to the handheld... anyone w/ advice pls advise, personally I believe
| its a problem w/ Outlook '07, thoughts?
|
|| CES wrote:
||| All,
||| Ever since I installed the beta of OneNote, when I sync up Outlook
||| with my Pocket PC, I no longer get the notes that are attaches to
||| any Outlook item (Task\Calender\Contacts - notes\content field)!!!
|||
||| Is their a way of correcting this behavior so i can get the notes
||| contact field from my Outlook file to sync with my PocketPC.
|||
||| Thanks in advance. - CES
||
|| All,
||
|| (My apologies to OneNote it seems the issue resides elsware)
||
|| Just in case anyone else is having this problem... the problem
|| resides not with OneNote 2007 but with Outlook 2007(or possibly with
|| ActiveSync 4.2 but I don't have the time to repeat all of these
|| steps with an older version of ActiveSync)!!
||
|| My First Attempted was to see if removing OneNote** would solve the
|| issues. Unfortunately this didn't resolve the problem.
||
|| I then tried removing Office 2007** and and then reinstalling it.
|| Same problem.
||
|| I then went to a clean computer, one that has never had the beta
|| installed and removed Office 2003** and then installed only Outlook
|| Beta. Still no notes!!
||
|| **I then remove ActiveSync, a Hard Reset the PocketPC and reinstall
|| ActiveSync.
||
|| Just to refine the issue a bit... I've noticed that
|| (Task\Contact\Calender) Notes created on the PocketPC are transfered
|| correctly back to the Outlook file when you sync the two entities.
|| However if you edit the note in any way on the PC, when you sync the
|| PocketPC again, all notes data will be deleted.
||
|| If anyone has some other thoughts on the issue please let us know. -
|| CES

 

[Aressel]

Hello All,
I don't know how much this may help, but I have been having a similar
problem with a Blackberry handheld, same symptoms at least. For that
problem, it had to do with the fact that Outlook 2007 handles the note
fields differently than earlier versions. (If I remember correctly, it
uses the new Word format.) None of the sync programs are designed to
handle this yet, but Outlook 2K7 is still backwards compatable with the
old format, which is why the devices can still successfully sync up.
(For the Palm users out there, apparently there is an upgrade to
(again, IIRC) Intellimirror that says that it'll work with Outlook
2K7.)
Good luck,
Aressel

Milly,
Thanks for the quick reply, I too hope that the final version fixes this
bug, do you know how I report this bug, it looked like the guy w/ the onenote
problem was going to report his, i'm new to this so I don't know how yet,and
what do you think for final outlook '07 launch couple months?
Thanks again,
Mike
--
Michael Adams

Could very well be a problem with Activesync that has not been optimized to
run with BETA software. Once Office 2007 is released, I expect most
problems to have been sorted, with only the most esoteric ones remaining to
be solved.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Michael asked:

| I also found that Outlook '07 Beta through three activesync versions
| (3.8,
| 4.1, and 4.2) all do not sync down to PocketPC Smartphone 2003
| (samsung i600) but do sync up, what you also notice is sometimes in
| outlook the note when you save it dissappears when the phone is in
| the cradle i've even changed Activesync settings to always sync down
| to the handheld... anyone w/ advice pls advise, personally I believe
| its a problem w/ Outlook '07, thoughts?
|
|| CES wrote:
||| All,
||| Ever since I installed the beta of OneNote, when I sync up Outlook
||| with my Pocket PC, I no longer get the notes that are attaches to
||| any Outlook item (Task\Calender\Contacts - notes\content field)!!!
|||
||| Is their a way of correcting this behavior so i can get the notes
||| contact field from my Outlook file to sync with my PocketPC.
|||
||| Thanks in advance. - CES
||
|| All,
||
|| (My apologies to OneNote it seems the issue resides elsware)
||
|| Just in case anyone else is having this problem... the problem
|| resides not with OneNote 2007 but with Outlook 2007(or possibly with
|| ActiveSync 4.2 but I don't have the time to repeat all of these
|| steps with an older version of ActiveSync)!!
||
|| My First Attempted was to see if removing OneNote** would solve the
|| issues. Unfortunately this didn't resolve the problem.
||
|| I then tried removing Office 2007** and and then reinstalling it.
|| Same problem.
||
|| I then went to a clean computer, one that has never had the beta
|| installed and removed Office 2003** and then installed only Outlook
|| Beta. Still no notes!!
||
|| **I then remove ActiveSync, a Hard Reset the PocketPC and reinstall
|| ActiveSync.
||
|| Just to refine the issue a bit... I've noticed that
|| (Task\Contact\Calender) Notes created on the PocketPC are transfered
|| correctly back to the Outlook file when you sync the two entities.
|| However if you edit the note in any way on the PC, when you sync the
|| PocketPC again, all notes data will be deleted.
||
|| If anyone has some other thoughts on the issue please let us know. -
|| CES

 

[CES]

Hello All,
I don't know how much this may help, but I have been having a similar
problem with a Blackberry handheld, same symptoms at least. For that
problem, it had to do with the fact that Outlook 2007 handles the note
fields differently than earlier versions. (If I remember correctly, it
uses the new Word format.) None of the sync programs are designed to
handle this yet, but Outlook 2K7 is still backwards compatable with the
old format, which is why the devices can still successfully sync up.
(For the Palm users out there, apparently there is an upgrade to
(again, IIRC) Intellimirror that says that it'll work with Outlook
2K7.)
Good luck,
Aressel

Milly,
Thanks for the quick reply, I too hope that the final version fixes this
bug, do you know how I report this bug, it looked like the guy w/ the onenote
problem was going to report his, i'm new to this so I don't know how yet, and
what do you think for final outlook '07 launch couple months?
Thanks again,
Mike
--
Michael Adams

Could very well be a problem with Activesync that has not been optimized to
run with BETA software. Once Office 2007 is released, I expect most
problems to have been sorted, with only the most esoteric ones remaining to
be solved.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Michael asked:

| I also found that Outlook '07 Beta through three activesync versions
| (3.8,
| 4.1, and 4.2) all do not sync down to PocketPC Smartphone 2003
| (samsung i600) but do sync up, what you also notice is sometimes in
| outlook the note when you save it dissappears when the phone is in
| the cradle i've even changed Activesync settings to always sync down
| to the handheld... anyone w/ advice pls advise, personally I believe
| its a problem w/ Outlook '07, thoughts?
|
|| CES wrote:
||| All,
||| Ever since I installed the beta of OneNote, when I sync up Outlook
||| with my Pocket PC, I no longer get the notes that are attaches to
||| any Outlook item (Task\Calender\Contacts - notes\content field)!!!
|||
||| Is their a way of correcting this behavior so i can get the notes
||| contact field from my Outlook file to sync with my PocketPC.
|||
||| Thanks in advance. - CES
||
|| All,
||
|| (My apologies to OneNote it seems the issue resides elsware)
||
|| Just in case anyone else is having this problem... the problem
|| resides not with OneNote 2007 but with Outlook 2007(or possibly with
|| ActiveSync 4.2 but I don't have the time to repeat all of these
|| steps with an older version of ActiveSync)!!
||
|| My First Attempted was to see if removing OneNote** would solve the
|| issues. Unfortunately this didn't resolve the problem.
||
|| I then tried removing Office 2007** and and then reinstalling it.
|| Same problem.
||
|| I then went to a clean computer, one that has never had the beta
|| installed and removed Office 2003** and then installed only Outlook
|| Beta. Still no notes!!
||
|| **I then remove ActiveSync, a Hard Reset the PocketPC and reinstall
|| ActiveSync.
||
|| Just to refine the issue a bit... I've noticed that
|| (Task\Contact\Calender) Notes created on the PocketPC are transfered
|| correctly back to the Outlook file when you sync the two entities.
|| However if you edit the note in any way on the PC, when you sync the
|| PocketPC again, all notes data will be deleted.
||
|| If anyone has some other thoughts on the issue please let us know. -
|| CES

Arressl,
By any chance do you have any idea how to set up Outlook to use the old format??
- CES