"One or more rules could not be uploaded..."

[EXCH]

I'm running into a situation where a user is encountering
the following error message:

"One or more rules could not be uploaded to the Exchange
server and have been deactivated. This could be because
some of the parameters are not supported or there is
insufficient space to store all of your rules."

Environment is Office 2003 Standard on Windows XP,
Exchange 2003 Server.

I have come across many references to the 32K size limit
to rules on Exchange but this user has no rules at all,
this error comes up when attempting to create the first
rule. The rule is a simple "Move a message from ___ to
___ folder". Destination is not a PST or anything, I've
tried to create the simplest rule possible but still
receive the above mentioned error.

The problem is not specific to the client PC, I've been
able to login as myself and create rules on my outlook
profile. I've had the user login to a different PC and he
still cannot create a single rule, no matter how simple it
is. It appears to be specific to the user's mailbox on
Exchange.

What else can I look at to resolve this?

 

[Roady [MVP]]

Automatic Formatting rules also count; you can configure this with your
views setting.

You can also use the following tool for troubleshooting this;
http://support.microsoft.com/?id=320022

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Diane Poremsky [MVP]]

Are you sure autoformatting rules count towards the 32kb limit? They are
stored with Views, not rules and should not count towards anything but
larger views in the mailbox.

The users problem is more likely caused by corrupt rules since they have few
or no rules. If they upgraded and had rules in Outlook 2000, they may have
remnants left behind causing problems.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Automatic Formatting rules also count; you can configure this with your
views setting.

You can also use the following tool for troubleshooting this;
http://support.microsoft.com/?id=320022

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

I'm running into a situation where a user is encountering
the following error message:

"One or more rules could not be uploaded to the Exchange
server and have been deactivated. This could be because
some of the parameters are not supported or there is
insufficient space to store all of your rules."

Environment is Office 2003 Standard on Windows XP,
Exchange 2003 Server.

I have come across many references to the 32K size limit
to rules on Exchange but this user has no rules at all,
this error comes up when attempting to create the first
rule. The rule is a simple "Move a message from ___ to
___ folder". Destination is not a PST or anything, I've
tried to create the simplest rule possible but still
receive the above mentioned error.

The problem is not specific to the client PC, I've been
able to login as myself and create rules on my outlook
profile. I've had the user login to a different PC and he
still cannot create a single rule, no matter how simple it
is. It appears to be specific to the user's mailbox on
Exchange.

What else can I look at to resolve this?

 

[Roady [MVP]]

Hmm, you got me doubting on the Views thing now. I believe I had tried
before but can't remember what limit I was testing on :-S

In the case of the corrupt rules my other link will cover it

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Are you sure autoformatting rules count towards the 32kb limit? They are
stored with Views, not rules and should not count towards anything but
larger views in the mailbox.

The users problem is more likely caused by corrupt rules since they have
few or no rules. If they upgraded and had rules in Outlook 2000, they may
have remnants left behind causing problems.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Automatic Formatting rules also count; you can configure this with your
views setting.

You can also use the following tool for troubleshooting this;
http://support.microsoft.com/?id=320022

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

I'm running into a situation where a user is encountering
the following error message:

"One or more rules could not be uploaded to the Exchange
server and have been deactivated. This could be because
some of the parameters are not supported or there is
insufficient space to store all of your rules."

Environment is Office 2003 Standard on Windows XP,
Exchange 2003 Server.

I have come across many references to the 32K size limit
to rules on Exchange but this user has no rules at all,
this error comes up when attempting to create the first
rule. The rule is a simple "Move a message from ___ to
___ folder". Destination is not a PST or anything, I've
tried to create the simplest rule possible but still
receive the above mentioned error.

The problem is not specific to the client PC, I've been
able to login as myself and create rules on my outlook
profile. I've had the user login to a different PC and he
still cannot create a single rule, no matter how simple it
is. It appears to be specific to the user's mailbox on
Exchange.

What else can I look at to resolve this?