One Email Will Not Delete - PLEASE HELP!!!

[Terri]

I have receieved an email that says "This item cannot be displayed in the
reading pane. This item has not been received from the server" Now, in
Outlook there is a little box to the left of the letter and what looks like
a little telephone as well. The problem is that I cannot delete the mail.
All is does is strike a line through the message but will not delete it.
What can I do to delete this from Outlook 2003?
Thanks so much!

 

[Brian Tillman]

I have receieved an email that says "This item cannot be displayed in
the reading pane. This item has not been received from the server"
Now, in Outlook there is a little box to the left of the letter and
what looks like a little telephone as well. The problem is that I
cannot delete the mail. All is does is strike a line through the
message but will not delete it.

Try clicking Edit>Purge Deleted Messages

 

[Terri]

Brian: I do not see anything under edit with purge deleted messages and I
only wish to purge the one message..

 

[Brian Tillman]

Brian: I do not see anything under edit with purge deleted messages
and I only wish to purge the one message..

What type of account are you using? How are your download options
configured in the send/receive group?