OL2K PST displays twice...?

[Kenneth]

Howdy,

I had to do a (long dreaded) re-install of Windows, and, of
course, Outlook 2000.

I attempted to point Outlook to my existing PST file, but
somehow managed to do it twice.

Outlook wont allow me to delete either.

How do I get back to the display of only one PST?

Sincere thanks for your help,

 

[Kenneth]

Howdy,

I had to do a (long dreaded) re-install of Windows, and, of
course, Outlook 2000.

I attempted to point Outlook to my existing PST file, but
somehow managed to do it twice.

Outlook wont allow me to delete either.

How do I get back to the display of only one PST?

Sincere thanks for your help,

Hello again,

I should also mention that I would like to add other PST
files, but can't figure out how to do that in 2000. I have
another system with a newer version of Outlook and on that
one there is the very easily used File | DataFiles option.

How do I manage all this in 2000?

Thanks again,

 

[Russ Valentine [MVP-Outlook]]

Post a more accurate account of your version: you must include your mail
support mode (Internet Mail Only or Corp/Workgroup).
Post the method you used to "point" Outlook to your existing PST file.

 

[Kenneth]

Post a more accurate account of your version: you must include your mail
support mode (Internet Mail Only or Corp/Workgroup).
Post the method you used to "point" Outlook to your existing PST file.

Hi Russ,

Help About shows:

2000 SR-1 9.0.0.3821
No E-mail

Now, my email is running fine, despite that note.

If I recall correctly, (and with apology, I am punchy from
all the re-installation stuff I am doing to get ready for
work on Monday) I installed Outlook, and launched it. I
allowed it to create a default PST.

I then renamed that newly created PST, and launched again.

Outlook asked me for a PST, and I pointed it to my real one.

Thanks for any further help on this,

 

[Russ Valentine [MVP-Outlook]]

It is not possible to be running in No E-mail mode and still use Outlook to
receive email.
Clarify your post.
If you are actually running in Internet Mail Only mode you will have no
options for repairing your corrupt profile and will have to edit the
registry to get rid of your ghost PST file. Can you not just R click and
close the extra PST file?

 

[Kenneth]

It is not possible to be running in No E-mail mode and still use Outlook to
receive email.
Clarify your post.
If you are actually running in Internet Mail Only mode you will have no
options for repairing your corrupt profile and will have to edit the
registry to get rid of your ghost PST file. Can you not just R click and
close the extra PST file?

Hi Russ,

I had tried earlier to right click and "close" the extra
PST, but got the message that I could not close it because
it had my Calendar etc. (I don't recall the list precisely.)

Obviously, I have changed some settings since, because when
I just tried it, the second instance of the PST vanished.

I also added the account which, for some reason, no longer
appeared, and with that, Help | About displays properly as
"Internet Mail Only."

I have tested, and can now send & receive properly.

So, with that, only one question remains:

I have a bunch of (Archive) PST files that I deal with
manually.

How can I add those to display in my folder list?

Sincere thanks again,

 

[Kenneth]

Hi again,

As I have experimented further, I tried File | New | PST
file.

But, when I point to the any PST that I wish to add, and
click "Create" I get the error that the Folder already
exists.

(The frustration, of course, is that I have done this
successfully before...)

Thanks again,

 

[Kenneth]

On Sat, 05 Nov 2005 09:45:15 -0500, Kenneth


Hi again Russ,

With my sincere thanks, I found it...

File Open does the deed,

 

[Russ Valentine [MVP-Outlook]]

Right. And File > New is for when you want to create a new, blank PST
file--for which you would have to supply a new name, otherwise you'd be
trying to creating a file that already exists.

 

[Kenneth]

Right. And File > New is for when you want to create a new, blank PST
file--for which you would have to supply a new name, otherwise you'd be
trying to creating a file that already exists.

Hi again Russ,

I really do appreciate your generosity, and skill...

All the best,

 

[Kenneth]

Hi again Russ,

I really do appreciate your generosity, and skill...

All the best,

Hi again Russ,

I am feeling like I am losing my mind...

I had Outlook working just fine about five minutes ago, but
then I discovered that I was logged on as Administrator,
which, of course, was not what I intended.

I logged off that account, and logged on in my own name (I
am a member of the Administrators group.

Of course, at that point, I did not have Outlook.

I will try to describe what (I believe) I did:

I launched Outlook, and got it set up (with its own newly
created PST.) I closed it.

I changed the name of the new PST.

I re-launched Outlook.

It asked for a PST, and I pointed to the "real" one that I
want it to use.

It launched, but the folders list shows that file not once,
but twice.

If I try to close either, I get the error that it cannot be
closed because it contains Calendar etc.

I should add here that I have tried to close the extra PST
both with, and without a mail account in place.

Can you spot what I might be doing here, or how I can tell
Outlook to let me close one of these folder sets?

And finally, this situation would seem to be just where I
was earlier when I had success simply closing the second
set, but despite closing and re-launching Outlook, this
time, I can't seem to resolve the problem.

Thanks, as before,

 

[Kenneth]

Hi again,

I may not have made any progress, but at lease now I'm
smiling at this crazy situation:

I uninstalled, then re-installed Outlook.

'Launched it, and the two PSTs still appear!!

Thanks for any help,

 

[Kenneth]

Hi again,

I may not have made any progress, but at lease now I'm
smiling at this crazy situation:

I uninstalled, then re-installed Outlook.

'Launched it, and the two PSTs still appear!!

Thanks for any help,

Hello again,

I finally got it fixed...

By renaming the PSTs I eventually got the situation to a
point at which Outlook displayed both the "real" one and the
"default." But, with Outlook pointed to the default PST.

With that. I could close the "real" one in the folder list.

Then I closed Outlook, renamed the default, launched
Outlook, and when it asked for a PST I held my breath, and
gave it the real one.

It opened with the real PST displayed only once.

All the best,

 

[Russ Valentine [MVP-Outlook]]

Each Windows User account will use a different Outlook Profile, and each
profile will have its own Personal Folders File (PST file). If you want to
use the same PST file as another profile, all you need to do is add the
other profile's PST file to your current one, set it to be the default
delivery location, then close the exisiting PST file once it is no longer
the default. It is not wise to rename PST files as a method to force Outlook
to use another PST file. You may corrupt your profile (which cannot be
repaired in IMO) or end up with ghost PST files.
Again, the only supported method for changing PST files in IMO mode uses
these steps:
- File menu > Open > Personal Folders file > migrate to the esisting PST
file location you want to use to open it
- Right-click on the root of this new set of folders in the folder pane
(View > Folder List)
- Choose Properties
- Check the "Deliver POP mail" box
- Quit & restart Outlook
- Now you can Close the PST file that you were previously using (R-click on
that pst folder while in Folder View and select "Close <foldername>
Folders"). If you have any information in your former PST that you'd like to
transfer to your new default PST, you can drag and drop from one to the
other before you close the old one.