OL2007: recall mesagge failure notification arrive several hours l

[message recall failure delay?]

Hello,
Can somebody explaing the reason for the following scenario:
On 8/27/2008 at 8:55 user sends a message to five recipients. A couple of
minutes later he decides to recall the messagE. He sends a recall at
8:56.Recall goes out of his mailbox as recorded by server logs and gets
delivered to each recipient mailbox stores at 8:56 on 8/27/08.
Next morning user that sent the recall message request receives 4 "Message
Recall Failures". These messages were received on 8/28/2008 at 12:56 am,5:43
am, 9:04 am and 10:24 am.
I used the message tracking center and indeed those message recall failures
were sent by users at those times.
Shouldn't the recall have succeed or fail immediately? Why the huge delay to
generate the recall failure messages? I think I am missing a piece of the
puzzle to explain this behavior.

 

[Brian Tillman [MVP - Outlook]]

"message recall failure delay?" <message recall failure
[email protected]> wrote in message

Can somebody explaing the reason for the following scenario:
On 8/27/2008 at 8:55 user sends a message to five recipients. A couple of
minutes later he decides to recall the messagE. He sends a recall at
8:56.Recall goes out of his mailbox as recorded by server logs and gets
delivered to each recipient mailbox stores at 8:56 on 8/27/08.
Next morning user that sent the recall message request receives 4 "Message
Recall Failures". These messages were received on 8/28/2008 at 12:56
am,5:43
am, 9:04 am and 10:24 am.
I used the message tracking center and indeed those message recall
failures
were sent by users at those times.
Shouldn't the recall have succeed or fail immediately? Why the huge delay
to
generate the recall failure messages? I think I am missing a piece of the
puzzle to explain this behavior.

For me, a recall doesn't seem to get processed until I actiually open the
recall message and, of course, I can't have opened the original message
first.

 

[Diane Poremsky [MVP]]

Recall is processed by Outlook - so unless the users had outlook open at the
time, it would be processed when the user opened outlook.

Recall is not very reliable - it only works with outlook/exchange and too
often the recipients read the message before the recall.

--
Diane Poremsky [MVP - Outlook]





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"message recall failure delay?" <message recall failure
[email protected]> wrote in message
news:[email protected]...

 

[message recall failure delay?]

For me, a recall doesn't seem to get processed until I actiually open the

recall message and, of course, I can't have opened the original message
first.

Message recall recipient has to open the "message recall" message either
using Outlook client or OWA for the request to be processed. The main
requirement at this point is to make sure that recipient doesn't open the
original message otherwise the recall will fail. The 'delay' for the message
recall success or failure replies is due to the need for the recipients to
actually open the recall request. Kind of dumb design, I would expect the
recall to not require recipient interaction and only rely on the message
status in the exchange mailbox (not read= recall). Thank you for your answer

 

[message recall failure delay?]

Diane,
Thank you for your notes. I have verified this information. I don't really
see the value of the message recall feature if it requires recipient
interaction and as you mentioned, often times it will fail because probably
recipent has already opened the message.