Office Products

[Mike Hannon]

This may be bad luck but ever since the outage yesterday
I have not been able to load MS Excel or Word with any
corressponding docs. Has anyone else expreienced this. I
have 2 puters and both are acting the same. I have
reloaded one of the two with the same results. error
message: 'There was a problem sending the command to the
program". This message may or may not appear. Results is
the app. closes.

 

[Mike]

Dave,

Thank you for trying. None of the below works. Even
removing Office 2k and reinstalling from one of my PC's
has the same result. 2 PC's behaving the same.

I don't even have to open a file. When opened it will run
for about 3 secs. and then closes. No error meesages.
Just closes.

BTW: PowerPoint and FrontPage behave the same way. It is
happening on both of my PC's.

Real Confussed.
Mike

 

[Norman Harker]

Hi Mike!

I'd suspect overfull temp folders with your "outage" Yesterday have
left a large amount of detritus in those folders:

Close Windows and re-open to ensure that any partly installed programs
have finished with the contents of the temp file.



To find your Temp file pretty quickly with either Operating System:



Start->Run

Type the following

%Temp%

Press OK



OR:



In Explorer for Windows 95/98 or ME



Find and Select C:\Windows\Temp File



In Windows NT/2000/XP



Find and Select C:\Documents and Settings\<user>\local settings\temp



Select all files and delete.



If you feel that's extreme, just copy them to a new location before
deleting but remember that you can delete them later.



Try Excel again.
--
Regards
Norman Harker MVP (Excel)
Sydney, Australia
Holidays and Observances Thursday 31st July: Bermuda (Cup Match Day),
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(e-mail address removed)
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[Dave Peterson]

If Norman's suggestion doesn't help, maybe it's something else, just
coincidental with your power outage:

Maybe one of these describes your problem.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q270125
OFF2000: Program Quits Immediately After Installing Project or Visio (Q270125)

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q255503
OFF2000: Program Quits Immediately After Starting When SR-1/SR-1a Update Is
Applied (Q255503)

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q236592
OFF2000: Error Messages Starting Office Program, or Program Immediately Quits on
Windows XP, Windows NT 4.0, or Windows 2000 (Q236592)

And if that doesn't work, I'd try removing everything following the directions
at:

OFF2000: Utility to Completely Remove Remaining Office CD1 Files and
Registry Entries
http://support.microsoft.com/?kbid=239938