Office on Acer Aspire 5610Z notebook.

[Alex]

Hey, MS. I have an Acer notebook with Vista Home Premium. After I installed
Office 2007 Suite and launched Outlook twice I can't launch it anymore,
because of message about missing "MSVCR80.dll" file. I tried to download the
file and put it in System32 folder, though it didn't work. I also tried to
launch the Outlook in safe mode. It did launch, and I removed all addins, but
after that it still doesn't work. I know there might be problems with Acer
eDataSecurity but I don't see any entries in the Outlook addins folder in
registry. If it possible I'd like not to remove Norton Antivirus and
eDataSecurity. Thanks.

 

[Diane Poremsky [MVP]]

Well, its not an outlook problem at all - Acer forums would be the best
place to look, or Google...

I found this -
http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
It says to uninstall the acer software and run office diagnostics.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Alex]

The thing is I don't have problems with RTFHTML.dll as described in your
first link. So I'm not sure that it's an Acer problem just since all other
office applications work fine. I tried this solution but the problem
persists. Why couldn't MS make outlook compatible with Acer just like Word or
Excel?

Well, its not an outlook problem at all - Acer forums would be the best
place to look, or Google...

I found this -
http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
It says to uninstall the acer software and run office diagnostics.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hey, MS. I have an Acer notebook with Vista Home Premium. After I
installed
Office 2007 Suite and launched Outlook twice I can't launch it anymore,
because of message about missing "MSVCR80.dll" file. I tried to download
the
file and put it in System32 folder, though it didn't work. I also tried to
launch the Outlook in safe mode. It did launch, and I removed all addins,
but
after that it still doesn't work. I know there might be problems with Acer
eDataSecurity but I don't see any entries in the Outlook addins folder in
registry. If it possible I'd like not to remove Norton Antivirus and
eDataSecurity. Thanks.

 

[Milly Staples [MVP - Outlook]]

Since this only happens on an Acer machine, please explain why it is a Microsoft problem and not an Acer problem?

Have you searched through Google Groups for this issue?

http://groups.google.com/groups?sou...=GGLG,GGLG:2006-15,GGLG:en&q=MSVCR80.dll+acer


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Alex asked:

| The thing is I don't have problems with RTFHTML.dll as described in
| your first link. So I'm not sure that it's an Acer problem just since
| all other office applications work fine. I tried this solution but
| the problem persists. Why couldn't MS make outlook compatible with
| Acer just like Word or Excel?
|
| "Diane Poremsky [MVP]" wrote:
|
|| Well, its not an outlook problem at all - Acer forums would be the
|| best place to look, or Google...
||
|| I found this -
|| http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
|| It says to uninstall the acer software and run office diagnostics.
||
|| --
|| Diane Poremsky [MVP - Outlook]
||
||
||
|| Outlook Tips by email:
|| (e-mail address removed)
||
|| EMO - a weekly newsletter about Outlook and Exchange:
|| (e-mail address removed)
||
|| You can access this newsgroup by visiting
|| http://www.microsoft.com/office/community/en-us/default.mspx or
|| point your newsreader to msnews.microsoft.com.
||
||
|| ||| Hey, MS. I have an Acer notebook with Vista Home Premium. After I
||| installed
||| Office 2007 Suite and launched Outlook twice I can't launch it
||| anymore, because of message about missing "MSVCR80.dll" file. I
||| tried to download the
||| file and put it in System32 folder, though it didn't work. I also
||| tried to launch the Outlook in safe mode. It did launch, and I
||| removed all addins, but
||| after that it still doesn't work. I know there might be problems
||| with Acer eDataSecurity but I don't see any entries in the Outlook
||| addins folder in registry. If it possible I'd like not to remove
||| Norton Antivirus and eDataSecurity. Thanks.

 

[Diane Poremsky [MVP]]

That article goes on to say "This application has failed to start because
MSVCR80.dll was not found. Re-installing the application may fix this
problem."

It's a popular topic on some boards where there are more acer users but to
the best of my knowledge, the fix is to remove it and repair. You might be
able to disconnect the addin in the registry and repair outlook - but if
uninstalling, repairing, and rebooting doesn't fix it, I'm not sure editing
the registry will either.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

The thing is I don't have problems with RTFHTML.dll as described in your
first link. So I'm not sure that it's an Acer problem just since all other
office applications work fine. I tried this solution but the problem
persists. Why couldn't MS make outlook compatible with Acer just like Word
or
Excel?

Well, its not an outlook problem at all - Acer forums would be the best
place to look, or Google...

I found this -
http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
It says to uninstall the acer software and run office diagnostics.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Hey, MS. I have an Acer notebook with Vista Home Premium. After I
installed
Office 2007 Suite and launched Outlook twice I can't launch it anymore,
because of message about missing "MSVCR80.dll" file. I tried to
download
the
file and put it in System32 folder, though it didn't work. I also tried
to
launch the Outlook in safe mode. It did launch, and I removed all
addins,
but
after that it still doesn't work. I know there might be problems with
Acer
eDataSecurity but I don't see any entries in the Outlook addins folder
in
registry. If it possible I'd like not to remove Norton Antivirus and
eDataSecurity. Thanks.

 

[Alex]

Well I uninstalled Norton and eDataSecurity. Then I reinstalled Office.
Outlook worked good until I installed Service pack 1. Now it doesn't launch
from shortcuts, but if I type "outlook" in "Run..." window it launches. I can
launch it now using "Run..." but it's not the best way, is it

That article goes on to say "This application has failed to start because
MSVCR80.dll was not found. Re-installing the application may fix this
problem."

It's a popular topic on some boards where there are more acer users but to
the best of my knowledge, the fix is to remove it and repair. You might be
able to disconnect the addin in the registry and repair outlook - but if
uninstalling, repairing, and rebooting doesn't fix it, I'm not sure editing
the registry will either.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

The thing is I don't have problems with RTFHTML.dll as described in your
first link. So I'm not sure that it's an Acer problem just since all other
office applications work fine. I tried this solution but the problem
persists. Why couldn't MS make outlook compatible with Acer just like Word
or
Excel?

Well, its not an outlook problem at all - Acer forums would be the best
place to look, or Google...

I found this -
http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
It says to uninstall the acer software and run office diagnostics.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Hey, MS. I have an Acer notebook with Vista Home Premium. After I
installed
Office 2007 Suite and launched Outlook twice I can't launch it anymore,
because of message about missing "MSVCR80.dll" file. I tried to
download
the
file and put it in System32 folder, though it didn't work. I also tried
to
launch the Outlook in safe mode. It did launch, and I removed all
addins,
but
after that it still doesn't work. I know there might be problems with
Acer
eDataSecurity but I don't see any entries in the Outlook addins folder
in
registry. If it possible I'd like not to remove Norton Antivirus and
eDataSecurity. Thanks.

 

[Alex]

One more thing: Outlook launches fine in the Windows Safe mode.

 

[Diane Poremsky [MVP]]

which shortcut? is the command line for it valid?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Well I uninstalled Norton and eDataSecurity. Then I reinstalled Office.
Outlook worked good until I installed Service pack 1. Now it doesn't
launch
from shortcuts, but if I type "outlook" in "Run..." window it launches. I
can
launch it now using "Run..." but it's not the best way, is it

That article goes on to say "This application has failed to start because
MSVCR80.dll was not found. Re-installing the application may fix this
problem."

It's a popular topic on some boards where there are more acer users but
to
the best of my knowledge, the fix is to remove it and repair. You might
be
able to disconnect the addin in the registry and repair outlook - but if
uninstalling, repairing, and rebooting doesn't fix it, I'm not sure
editing
the registry will either.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

The thing is I don't have problems with RTFHTML.dll as described in
your
first link. So I'm not sure that it's an Acer problem just since all
other
office applications work fine. I tried this solution but the problem
persists. Why couldn't MS make outlook compatible with Acer just like
Word
or
Excel?

:

Well, its not an outlook problem at all - Acer forums would be the
best
place to look, or Google...

I found this -
http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
It says to uninstall the acer software and run office diagnostics.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Hey, MS. I have an Acer notebook with Vista Home Premium. After I
installed
Office 2007 Suite and launched Outlook twice I can't launch it
anymore,
because of message about missing "MSVCR80.dll" file. I tried to
download
the
file and put it in System32 folder, though it didn't work. I also
tried
to
launch the Outlook in safe mode. It did launch, and I removed all
addins,
but
after that it still doesn't work. I know there might be problems
with
Acer
eDataSecurity but I don't see any entries in the Outlook addins
folder
in
registry. If it possible I'd like not to remove Norton Antivirus and
eDataSecurity. Thanks.

 

[Alex]

Nope I can't launch it from command prompt (if you meant cmd).

which shortcut? is the command line for it valid?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Well I uninstalled Norton and eDataSecurity. Then I reinstalled Office.
Outlook worked good until I installed Service pack 1. Now it doesn't
launch
from shortcuts, but if I type "outlook" in "Run..." window it launches. I
can
launch it now using "Run..." but it's not the best way, is it

That article goes on to say "This application has failed to start because
MSVCR80.dll was not found. Re-installing the application may fix this
problem."

It's a popular topic on some boards where there are more acer users but
to
the best of my knowledge, the fix is to remove it and repair. You might
be
able to disconnect the addin in the registry and repair outlook - but if
uninstalling, repairing, and rebooting doesn't fix it, I'm not sure
editing
the registry will either.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


The thing is I don't have problems with RTFHTML.dll as described in
your
first link. So I'm not sure that it's an Acer problem just since all
other
office applications work fine. I tried this solution but the problem
persists. Why couldn't MS make outlook compatible with Acer just like
Word
or
Excel?

:

Well, its not an outlook problem at all - Acer forums would be the
best
place to look, or Google...

I found this -
http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
It says to uninstall the acer software and run office diagnostics.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Hey, MS. I have an Acer notebook with Vista Home Premium. After I
installed
Office 2007 Suite and launched Outlook twice I can't launch it
anymore,
because of message about missing "MSVCR80.dll" file. I tried to
download
the
file and put it in System32 folder, though it didn't work. I also
tried
to
launch the Outlook in safe mode. It did launch, and I removed all
addins,
but
after that it still doesn't work. I know there might be problems
with
Acer
eDataSecurity but I don't see any entries in the Outlook addins
folder
in
registry. If it possible I'd like not to remove Norton Antivirus and
eDataSecurity. Thanks.

 

[Diane Poremsky [MVP]]

no, the shortcut you tried that failed - what happened when you tried and is
the command line its using correct?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Nope I can't launch it from command prompt (if you meant cmd).

which shortcut? is the command line for it valid?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Well I uninstalled Norton and eDataSecurity. Then I reinstalled Office.
Outlook worked good until I installed Service pack 1. Now it doesn't
launch
from shortcuts, but if I type "outlook" in "Run..." window it launches.
I
can
launch it now using "Run..." but it's not the best way, is it

:

That article goes on to say "This application has failed to start
because
MSVCR80.dll was not found. Re-installing the application may fix this
problem."

It's a popular topic on some boards where there are more acer users
but
to
the best of my knowledge, the fix is to remove it and repair. You
might
be
able to disconnect the addin in the registry and repair outlook - but
if
uninstalling, repairing, and rebooting doesn't fix it, I'm not sure
editing
the registry will either.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


The thing is I don't have problems with RTFHTML.dll as described in
your
first link. So I'm not sure that it's an Acer problem just since all
other
office applications work fine. I tried this solution but the problem
persists. Why couldn't MS make outlook compatible with Acer just
like
Word
or
Excel?

:

Well, its not an outlook problem at all - Acer forums would be the
best
place to look, or Google...

I found this -
http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
It says to uninstall the acer software and run office diagnostics.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


Hey, MS. I have an Acer notebook with Vista Home Premium. After I
installed
Office 2007 Suite and launched Outlook twice I can't launch it
anymore,
because of message about missing "MSVCR80.dll" file. I tried to
download
the
file and put it in System32 folder, though it didn't work. I also
tried
to
launch the Outlook in safe mode. It did launch, and I removed all
addins,
but
after that it still doesn't work. I know there might be problems
with
Acer
eDataSecurity but I don't see any entries in the Outlook addins
folder
in
registry. If it possible I'd like not to remove Norton Antivirus
and
eDataSecurity. Thanks.

 

[Alex]

I meant simple shortcut on my desktop. The description is following:
Target: "C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"
Start in: "C:\Program Files\Microsoft Office\Office12"

There's no difference if I add /safe as a parameter. It still doesn't work.

no, the shortcut you tried that failed - what happened when you tried and is
the command line its using correct?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Nope I can't launch it from command prompt (if you meant cmd).

which shortcut? is the command line for it valid?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Well I uninstalled Norton and eDataSecurity. Then I reinstalled Office.
Outlook worked good until I installed Service pack 1. Now it doesn't
launch
from shortcuts, but if I type "outlook" in "Run..." window it launches.
I
can
launch it now using "Run..." but it's not the best way, is it

:

That article goes on to say "This application has failed to start
because
MSVCR80.dll was not found. Re-installing the application may fix this
problem."

It's a popular topic on some boards where there are more acer users
but
to
the best of my knowledge, the fix is to remove it and repair. You
might
be
able to disconnect the addin in the registry and repair outlook - but
if
uninstalling, repairing, and rebooting doesn't fix it, I'm not sure
editing
the registry will either.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


The thing is I don't have problems with RTFHTML.dll as described in
your
first link. So I'm not sure that it's an Acer problem just since all
other
office applications work fine. I tried this solution but the problem
persists. Why couldn't MS make outlook compatible with Acer just
like
Word
or
Excel?

:

Well, its not an outlook problem at all - Acer forums would be the
best
place to look, or Google...

I found this -
http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
It says to uninstall the acer software and run office diagnostics.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


Hey, MS. I have an Acer notebook with Vista Home Premium. After I
installed
Office 2007 Suite and launched Outlook twice I can't launch it
anymore,
because of message about missing "MSVCR80.dll" file. I tried to
download
the
file and put it in System32 folder, though it didn't work. I also
tried
to
launch the Outlook in safe mode. It did launch, and I removed all
addins,
but
after that it still doesn't work. I know there might be problems
with
Acer
eDataSecurity but I don't see any entries in the Outlook addins
folder
in
registry. If it possible I'd like not to remove Norton Antivirus
and
eDataSecurity. Thanks.

 

[Alex]

Hi Diane and all. I think the problem could be solved by launching the
Outlook in compatibility with Win XP. That's the only way to launch it by
far. Write me if there's any other solution. Thanks.

no, the shortcut you tried that failed - what happened when you tried and is
the command line its using correct?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Nope I can't launch it from command prompt (if you meant cmd).

which shortcut? is the command line for it valid?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Well I uninstalled Norton and eDataSecurity. Then I reinstalled Office.
Outlook worked good until I installed Service pack 1. Now it doesn't
launch
from shortcuts, but if I type "outlook" in "Run..." window it launches.
I
can
launch it now using "Run..." but it's not the best way, is it

:

That article goes on to say "This application has failed to start
because
MSVCR80.dll was not found. Re-installing the application may fix this
problem."

It's a popular topic on some boards where there are more acer users
but
to
the best of my knowledge, the fix is to remove it and repair. You
might
be
able to disconnect the addin in the registry and repair outlook - but
if
uninstalling, repairing, and rebooting doesn't fix it, I'm not sure
editing
the registry will either.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


The thing is I don't have problems with RTFHTML.dll as described in
your
first link. So I'm not sure that it's an Acer problem just since all
other
office applications work fine. I tried this solution but the problem
persists. Why couldn't MS make outlook compatible with Acer just
like
Word
or
Excel?

:

Well, its not an outlook problem at all - Acer forums would be the
best
place to look, or Google...

I found this -
http://followtheheard.blogspot.com/2008/02/acer-laptop-and-microsoft-outlook-2007.html
It says to uninstall the acer software and run office diagnostics.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


Hey, MS. I have an Acer notebook with Vista Home Premium. After I
installed
Office 2007 Suite and launched Outlook twice I can't launch it
anymore,
because of message about missing "MSVCR80.dll" file. I tried to
download
the
file and put it in System32 folder, though it didn't work. I also
tried
to
launch the Outlook in safe mode. It did launch, and I removed all
addins,
but
after that it still doesn't work. I know there might be problems
with
Acer
eDataSecurity but I don't see any entries in the Outlook addins
folder
in
registry. If it possible I'd like not to remove Norton Antivirus
and
eDataSecurity. Thanks.