Office 2007 Outlook - Disable junk mail filtering?

J

Jacques Schett

We are using MS Office 2007 and, consequently, Outlook 2007.

I like the changes (although it takes a while getting use to them)
however, there's one annoying feature I have yet been able to turn
off: Junk Mail filtering.

We use a SPAM filtering services so the remain mail that we get is
well screened. Although I have turned off the Junk Mail option I still
get mail that goes into that folder and I have to select ONE MESSAGE
AT A TIME and white list it. This is EXTRAORDINARILY FRUSTRATING. I
want ALL mail to go into my In Box folder and skip the Junk Mail
folder altogether.

Is there a way (maybe an Exchange tweak or registry hack?) that I can
permanently disable this annoying "feature"?

-JS-
 
B

BillR [MVP]

Are you sure Outlook's Junk E-Mail filter is turned off?
With it off Outlook shouldn't be sending anything to Junk.
If you previously had a blocked senders list or any rules to move email to
Junk E-Mail then that might still be kicking in.
 
J

Jacques Schett

This is the option that is marked:
No Automatic Filtering. Mail from blocked senders is still moved
to the Junk E-Mail folder.

There are no Blocked Senders (lots of "Safe Senders") and I have no
outlook rules to put mail in the junk mail folder.

-JS-
 
G

Guest

I have the same problem. I have been able to keep the mail from going to the
junk m ail folder but Outlook marks the mail as [SPAM] and even my mail gets
marked at my wifes pc and hers gets marked only sometimes at mine. If anyone
has a real answer to solving this issue it wouuld be helpful. Even if I could
just have Outlook NOT re mark my subject line.
 
G

Guest

I have the same problem. Just did a clean format install, too, with all the
latest fixes. It is /really/ annoying. Is there a registry key somewhere
that this can be set manually?

dataport said:
I have the same problem. I have been able to keep the mail from going to the
junk m ail folder but Outlook marks the mail as [SPAM] and even my mail gets
marked at my wifes pc and hers gets marked only sometimes at mine. If anyone
has a real answer to solving this issue it wouuld be helpful. Even if I could
just have Outlook NOT re mark my subject line.

Jacques Schett said:
We are using MS Office 2007 and, consequently, Outlook 2007.

I like the changes (although it takes a while getting use to them)
however, there's one annoying feature I have yet been able to turn
off: Junk Mail filtering.

We use a SPAM filtering services so the remain mail that we get is
well screened. Although I have turned off the Junk Mail option I still
get mail that goes into that folder and I have to select ONE MESSAGE
AT A TIME and white list it. This is EXTRAORDINARILY FRUSTRATING. I
want ALL mail to go into my In Box folder and skip the Junk Mail
folder altogether.

Is there a way (maybe an Exchange tweak or registry hack?) that I can
permanently disable this annoying "feature"?

-JS-
 
B

Brian Tillman

dataport said:
I have the same problem. I have been able to keep the mail from going
to the junk m ail folder but Outlook marks the mail as [SPAM] and
even my mail gets marked at my wifes pc and hers gets marked only
sometimes at mine. If anyone has a real answer to solving this issue
it wouuld be helpful. Even if I could just have Outlook NOT re mark
my subject line.

Outlook does not mark any messages, period. If you are seeing "[SPAM}"
added to the subject line, then either your ISP's antispam service is adding
it or you have an antispam application installed. Outlook simply does not
have that feature.
 
G

Guest

I have the same issue, anybody found a registry key somewhere
that this can be set manually?

-RA

Brian Tillman said:
dataport said:
I have the same problem. I have been able to keep the mail from going
to the junk m ail folder but Outlook marks the mail as [SPAM] and
even my mail gets marked at my wifes pc and hers gets marked only
sometimes at mine. If anyone has a real answer to solving this issue
it wouuld be helpful. Even if I could just have Outlook NOT re mark
my subject line.

Outlook does not mark any messages, period. If you are seeing "[SPAM}"
added to the subject line, then either your ISP's antispam service is adding
it or you have an antispam application installed. Outlook simply does not
have that feature.
 
B

Brian Tillman

Regev Alon said:
I have the same issue, anybody found a registry key somewhere
that this can be set manually?

Again, Outlook does not mark the subject of any message.
 
G

Guest

I have the same problem - with a variation. I disable junk email filtering
and it stays off happily during that windows session no matter how often I
close and open outlook. When I shut down my PC and restart, junk email
filtering is somehow turned on again - this is driving me nuts!
 
G

Guest

It does seem that this specific problem repeats itself a lot with Outlook
2007 only, if it isn't Outlook 2007, then it's something with Windows Vista.
Does Windows Vista have some kind of built-in spam filtering software or
antivirus that would do this ?
I don't have Office 2007 or Vista installed on my machine so don't know what
causes this or how to fix it though.
But Brian, looking for a solution would be much more useful than trying to
persuade us that there isn't any problem.

Thanks and regards.

Yapa.
 
F

F. H. Muffman

It does seem that this specific problem repeats itself a lot with Outlook
2007 only, if it isn't Outlook 2007, then it's something with Windows
Vista.
Does Windows Vista have some kind of built-in spam filtering software or
antivirus that would do this ?

Nope, it doesn't. And I'm running OL2k7 and Vista and my subject lines are
unchanged.
I don't have Office 2007 or Vista installed on my machine so don't know
what
causes this or how to fix it though.
But Brian, looking for a solution would be much more useful than trying to
persuade us that there isn't any problem.

He isn't trying to persuade you that there isn't a problem.

He's telling you that it isn't Outlook doing it. Something, be it a A/V or
System Protection type program has hooks into Outlook, or something at the
ISP, is adding the text to the subject. It's easy enough to find out which.
Tell Outlook to leave a copy of the messages on the server and the next time
something comes in with a changed subject, fire up the web based reader for
that mailbox (assuming one is provided) and see if the subject is changed
there as well. If it is, talk to your ISP. If it isn't, look at the system
tray, down in the lower right, and figure out what application is running
that might be influencing messages downloaded.
 
G

Guest

I think a few of you got slightly off topic w/ the thread hijack addition of
the SPAM text in the subject.

I'm having the same problem as Jacques:
Outlook continues to filter junk mail even with it turned off.

(there is no SPAM in the subject either)

I'm using Outlook 2007 on Vista
 
T

tk1

I think a few of you got slightly off topic w/ the thread hijack addition of
the SPAM text in the subject.

Jeff is exactly right. There IS a problem in Outlook 2007 and it has
nothing to do with SPAM in the subject line. It doubt it is Vista
related since I am having the problem on XP Pro. I have junk email
settings set to "no automatic filtering" and I have no blocked
senders. For me it seemed to start recently, even though I've had
Outlook 2007 for a while and it used to work fine. Now all of a sudden
important messages are being sucked into the Junk Email folder.

Possibly Related Factors
- I recently deployed our first Exchange 2007 server, although no
mailboxes are currently hosted on it and mail is not being received by
it. I would have thought that would mean it could have no effect but
I discovered today that adding this new server reset the global size
limit on attachements to 10 MB.
- Something new perhaps from Automatic updates?
- We use Symantec Mail Security for SMTP for spam filtration. I only
mention that just in case anyone else having this problem is using
that software it COULD be related but I seriously doubt it.


Brian, hopefully you can see that there is a problem now and will look
into it further.
 
G

Guest

I'll add too:
I have only POP3 accounts configured in it (4 of them).
Not using any other form of SPAM filtering.


Jeff is exactly right. There IS a problem in Outlook 2007 and it has
nothing to do with SPAM in the subject line. It doubt it is Vista
related since I am having the problem on XP Pro. I have junk email
settings set to "no automatic filtering" and I have no blocked
senders. For me it seemed to start recently, even though I've had
Outlook 2007 for a while and it used to work fine. Now all of a sudden
important messages are being sucked into the Junk Email folder.

Possibly Related Factors
- I recently deployed our first Exchange 2007 server, although no
mailboxes are currently hosted on it and mail is not being received by
it. I would have thought that would mean it could have no effect but
I discovered today that adding this new server reset the global size
limit on attachements to 10 MB.
- Something new perhaps from Automatic updates?
- We use Symantec Mail Security for SMTP for spam filtration. I only
mention that just in case anyone else having this problem is using
that software it COULD be related but I seriously doubt it.


Brian, hopefully you can see that there is a problem now and will look
into it further.
 
J

Joe

I also can't turn the thing off in Outlook 2007. I have "No automatic
filtering" set. Blocked senders is empty. It's been going on ever since I
put OL 2007 on this new Vista machine. (This a completely standalone
machine using SMTP only.) I'm getting good email dumped in there.
 

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