Crossposted to OE General newsgroup
If by "extension" you mean descriptions, they aren't available for the MS
newsgroups, maeve.
The above notwithstanding, your current Identity may indeed be damaged,
especially if its the default Main Identity. Try one or more of your
accounts in a new Named Identity (File > Identities > Add new identity).
Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3)
delete the old one (File > Identities > Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at
http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Thanks, I did that and got a list but the list is not extended and I
don't
know what is available. Maybe I have to tick a box or something! When I
hover mouse over I still can't get extension. I think I need to start
all
over as identity is probably corrupted. That is why I wanted the link to
OE
newsgroup. I use newsgroups to ask these questions as I know I mostly
get
good advise! Thanks again