ntmsapi.dll and boot failure

[Peter in Greenacres]

I ran check disc and it apparantly deleted ntmsapi.dll as an "orphan".

When I try to reboot XP, I get a red X and a message saying that the
ntmsapi.dll componenet is missing. Nothing happens after that and I have to
unplug the PC to try a re.boot.

I tried the "use last good configuration" option, no go. After running
through the various files, I got the same message and a freeze-up.

I don't even know what this dll relates to so I don't think I can use safe
mode to bypass loading any application it uses.

If I simply re-install XP, I'll loose all my files.

Thanks for any help provided.

Peter

 

[Gerry]

Peter

I would try Start, Run, type "sfc /scannow" without quotes
and hit Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

You will need your CD.

If your CD does not incorporate the SP2 update because it dates from
2004 or earlier come back for further advice.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Peter in Greenacres]

Thanks Gerry.

I asume I need to boot in safe mode and select c:\ prompt so I can type in
the command? (Start and Run are Window commands and I can't get that far)
Or, try getting to Start and Run from Safe mode? Also, I don't know if I
can lay my hands on the CD.

Peter

 

[Gerry]

Peter

I do not think you need to go to safe mode. System File Checker
(Sfc.exe) is a command-line utility.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Peter in Greenacres]

Thanks Gerry, I'll let you know tomorrow how I fared.

I 'm hoping I won't need the CD and that the file can be restored from the
cache.

Peter