R
Rhys Jones
I am having a lot of problems installing Windows XP Professional on my
friends PC for him. I hope you will have time to have a look at my
problem and offer a suggestion?
Let me fill you in on the background.
My friend has a Compaq Presario desktop PC that he bought from another
friend.
He had Windows 98 installed on the PC but wanted to upgrade to XP.
I helped him buy a copy from eBay.
I set about installing Win XP for him. All was going well, I deleted
the existing partitions, selected to create a new one, and setup
proceded to format the hard drive and setup windows.
I got to the point where setup restarts the PC the first time.
The PC started up fine with the Compaq splash screen appearing,
followed by the "Press any key to boot from CD" message.
I didn't press anything, so to let the setup continue but horror! An
error message popped up:
couldn't open drive multi(0)disk(0)rdisk(0)partition(1)
NTLDR: couldn't open drive multi(0)disk(0)rdisk(0)partition(1)
I didn't have a clue what this meant, but as soon as I pressed
anything the PC restarted, and got back to the "Press any key to boot
from CD" message again - If I don't do this then the NTLDR message
reappears, but if I press a key, it goes back into Windows setup.
So I am in a vicious loop unable to do anything!!
I've searched the net for some answers but don't really know what to
do??
I followed these instructions:
http://support.microsoft.com/defaul...kb;en-us;314057
But to no avail.
I don't know what to do!
Do you have any possible solutions?
Many thanks for your time.
friends PC for him. I hope you will have time to have a look at my
problem and offer a suggestion?
Let me fill you in on the background.
My friend has a Compaq Presario desktop PC that he bought from another
friend.
He had Windows 98 installed on the PC but wanted to upgrade to XP.
I helped him buy a copy from eBay.
I set about installing Win XP for him. All was going well, I deleted
the existing partitions, selected to create a new one, and setup
proceded to format the hard drive and setup windows.
I got to the point where setup restarts the PC the first time.
The PC started up fine with the Compaq splash screen appearing,
followed by the "Press any key to boot from CD" message.
I didn't press anything, so to let the setup continue but horror! An
error message popped up:
couldn't open drive multi(0)disk(0)rdisk(0)partition(1)
NTLDR: couldn't open drive multi(0)disk(0)rdisk(0)partition(1)
I didn't have a clue what this meant, but as soon as I pressed
anything the PC restarted, and got back to the "Press any key to boot
from CD" message again - If I don't do this then the NTLDR message
reappears, but if I press a key, it goes back into Windows setup.
So I am in a vicious loop unable to do anything!!
I've searched the net for some answers but don't really know what to
do??
I followed these instructions:
http://support.microsoft.com/defaul...kb;en-us;314057
But to no avail.
I don't know what to do!
Do you have any possible solutions?
Many thanks for your time.