Not Seeing Newer/Current Versions of Web Pages

[Guadala Harry]

I have WindowXP/SP2 with IE6/SP2 and all current Windows updates and
security patches.

When I view some Web pages in IE, I am not seeing the most recent version of
the page. In order to see the most recent version, I have to either (1) go
to Tools | Internet Options | General Tab -- > then click on [Delete Files]
in the Temporary Internet files section; OR I have to hit F5 to force a
refresh of the page.

Closing the browser does not help.
Rebooting the computer does not help.
The ONLY thing that reliably results in me seeing the most recent version of
the page is manually clicking on [Delete Files] in the Temporary Internet
files section of the Internet Options dialog. After doing that, I can see
the most recent version of the pages.

In in the Temporary Internet Files --- Settings dialog, I have verified that
the radio button for "Check for newer versions of stored pages" is set to
"Every visit to the page." I have set it to all of the other settings in my
troubleshooting efforts - but no dice.

Any suggestions? I used to NOT have to do this, and other similarly
configured computers don't exhibit the same behavior.

 

[Guadala Harry]

Correcton to the last post: Hitting F5 does NOT help the situation. Any
ideas? The ONLY thing that works is to explicitly Delete the temporary
Internet files. This isn't how it's supposed to work.
-GH

 

[Don Varnau]

Hi,
Try deleting the Temporary Internet Files folder. Login as administrator or
another user with admin privileges and delete the TIF folder from Windows
Explorer. Restart.

Set the size of the recreated TIF folder to about 50-60 MB.

Hope this helps,
Don
[MS MVP- IE/OE]

"Guadala Harry" wrote in message
news:%[email protected]...

 

[Guadala Harry]

I tried what you suggested - but it did not have any apparent effect. The
only way I can see the current version of new pages is still to delete the
temporary Internet files.

Here is specifically what I did:
1. Created a new administrator user (temp admin) - because I had only one
user (Me) and I could not delete the TIF folder while logged in as that user
(that use was/is an administrator)
2. Logged in as my temp admin user, and using Windows Explorer I navigated
to C:\Documents and Settings\Me\Local Settings\Temporary Internet Files
3. Deleted the TIF folder
4. Closed Windows Explorer and restarted the computer and logged in as Me
(not as the temp admin).
5. Opened Internet Explorer and set the size of the TIF folder to 60 MB.
6. Tested and found that I'm still not getting the most recent version of
pages.
7. For testing purposes I then rebooted and logged in as my new temp admin
user. When logged in as that new user, I was in fact able to see the most
recent version of the Web pages.

So I'm concluding that this all has something to do with my original user
account (the Me account). FWIW: the Me account was and always had been the
only admin user - and there are no other users on this computer. Also, I had
not made any significant changes to the computer - no new software
installed, etc.


Any other ideas???

Thanks

Hi,
Try deleting the Temporary Internet Files folder. Login as administrator
or
another user with admin privileges and delete the TIF folder from Windows
Explorer. Restart.

Set the size of the recreated TIF folder to about 50-60 MB.

Hope this helps,
Don
[MS MVP- IE/OE]

"Guadala Harry" wrote in message

I have WindowXP/SP2 with IE6/SP2 and all current Windows updates and
security patches.

When I view some Web pages in IE, I am not seeing the most recent version of
the page. In order to see the most recent version, I have to either (1)
go
to Tools | Internet Options | General Tab -- > then click on [Delete Files]
in the Temporary Internet files section; OR I have to hit F5 to force a
refresh of the page.

Closing the browser does not help.
Rebooting the computer does not help.
The ONLY thing that reliably results in me seeing the most recent version of
the page is manually clicking on [Delete Files] in the Temporary Internet
files section of the Internet Options dialog. After doing that, I can see
the most recent version of the pages.

In in the Temporary Internet Files --- Settings dialog, I have verified that
the radio button for "Check for newer versions of stored pages" is set to
"Every visit to the page." I have set it to all of the other settings in my
troubleshooting efforts - but no dice.

Any suggestions? I used to NOT have to do this, and other similarly
configured computers don't exhibit the same behavior.

 

[Don Varnau]

Hi,
Sorry, I don't know of any other possible fixes for this. Setting up a new
user account may be the best choice.
811151 - How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/default.aspx?kbid=811151

Don
[MS MVP- IE/OE]

I tried what you suggested - but it did not have any apparent effect. The
only way I can see the current version of new pages is still to delete the
temporary Internet files.

Here is specifically what I did:
1. Created a new administrator user (temp admin) - because I had only one
user (Me) and I could not delete the TIF folder while logged in as that user
(that use was/is an administrator)
2. Logged in as my temp admin user, and using Windows Explorer I navigated
to C:\Documents and Settings\Me\Local Settings\Temporary Internet Files
3. Deleted the TIF folder
4. Closed Windows Explorer and restarted the computer and logged in as Me
(not as the temp admin).
5. Opened Internet Explorer and set the size of the TIF folder to 60 MB.
6. Tested and found that I'm still not getting the most recent version of
pages.
7. For testing purposes I then rebooted and logged in as my new temp admin
user. When logged in as that new user, I was in fact able to see the most
recent version of the Web pages.

So I'm concluding that this all has something to do with my original user
account (the Me account). FWIW: the Me account was and always had been the
only admin user - and there are no other users on this computer. Also, I had
not made any significant changes to the computer - no new software
installed, etc.

Any other ideas???

Thanks

Hi,
Try deleting the Temporary Internet Files folder. Login as administrator
or
another user with admin privileges and delete the TIF folder from Windows
Explorer. Restart.

Set the size of the recreated TIF folder to about 50-60 MB.
"Guadala Harry" wrote in message

I have WindowXP/SP2 with IE6/SP2 and all current Windows updates and
security patches.

When I view some Web pages in IE, I am not seeing the most recent

version
of

the page. In order to see the most recent version, I have to either (1)
go
to Tools | Internet Options | General Tab -- > then click on [Delete Files]
in the Temporary Internet files section; OR I have to hit F5 to force a
refresh of the page.

Closing the browser does not help.
Rebooting the computer does not help.
The ONLY thing that reliably results in me seeing the most recent

version
of

the page is manually clicking on [Delete Files] in the Temporary Internet
files section of the Internet Options dialog. After doing that, I can see
the most recent version of the pages.

In in the Temporary Internet Files --- Settings dialog, I have verified that
the radio button for "Check for newer versions of stored pages" is set to
"Every visit to the page." I have set it to all of the other settings

in
my

troubleshooting efforts - but no dice.

Any suggestions? I used to NOT have to do this, and other similarly
configured computers don't exhibit the same behavior.

 

[Robert Aldwinckle]

Correcton to the last post: Hitting F5 does NOT help the situation. Any
ideas? The ONLY thing that works is to explicitly Delete the temporary
Internet files.

In that case press Ctrl-F5. The problem is on the server side.
What you are saying is that when IE makes requests by URL only
they succeed. When IE makes cache-checking requests they
succeed when probably they should fail. That suggests that you
are connecting to an intermediate cache which is not checking
with the host server whether the check should be allowed and
instead is just taking it on itself to allow it.

There are two other possible circumventions for this scenario,
both of which will depend on what the host server may allow.
Try appending a question mark (?) to your request. That may make
the intermediate cache think that the request needs to forwarded
to the host without checking. If the host has a secure port e.g. 443
you could try changing the protocol prefix to https for the first request
and see if that gets the intermediate server updated too.

You could also try changing the HTTP protocol to 1.0
(from 1.1) but I'm not sure how much that would affect
this symptom.

Once you have proof by tests such as the above that something
is not honoring IE's cache-checking requests properly notify your
ISP and get them to fix *their* problem.

This isn't how it's supposed to work.

That's right but it's likely not IE's fault.


HTH

Robert Aldwinckle
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