Norton Products Help!!!

[Candace Sparks]

Have a client with Sony Vaio, running XP SP2. Hie installed Norton
AntiSpam, Norton SystemWorks and Norton Personal Firewall. Cant' get to the
Internet sometimes. Computer is getting a UPNP.exe error on shutdown. also
getting lockups. Windows Firewall is not running. Is this a problem with
XP SP2? I believe I read on the Internet that this might be a problem with
the Sony Vaio and Norton.

Any ideas?

Thank you for your help in advance!!

 

[David H. Lipman]

From: "Candace Sparks" <[email protected]>

| Have a client with Sony Vaio, running XP SP2. Hie installed Norton
| AntiSpam, Norton SystemWorks and Norton Personal Firewall. Cant' get to the
| Internet sometimes. Computer is getting a UPNP.exe error on shutdown. also
| getting lockups. Windows Firewall is not running. Is this a problem with
| XP SP2? I believe I read on the Internet that this might be a problem with
| the Sony Vaio and Norton.
|
| Any ideas?
|
| Thank you for your help in advance!!
|

symantec.customerservice.general

 

[Rick \Nutcase\ Rogers]

It's a problem with any system and Norton. Remove the Symantec software,
re-enable the Windows firewall and you will likely find the problems
resolved.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Plato]

Have a client with Sony Vaio, running XP SP2. Hie installed Norton
AntiSpam, Norton SystemWorks and Norton Personal Firewall. Cant' get to the
Internet sometimes. Computer is getting a UPNP.exe error on shutdown. also

That's way too much nortons.

 

[Leythos]

Have a client with Sony Vaio, running XP SP2. Hie installed Norton
AntiSpam, Norton SystemWorks and Norton Personal Firewall. Cant' get to the
Internet sometimes. Computer is getting a UPNP.exe error on shutdown. also
getting lockups. Windows Firewall is not running. Is this a problem with
XP SP2? I believe I read on the Internet that this might be a problem with
the Sony Vaio and Norton.

Any ideas?

Norton makes a great Antivirus product, but anything you buy in a bundle
is crap from them. Uninstall everything except the Antivirus part and
you should be able to use the computer again.

 

[Phillips]

Yeah, only an AOL account's missing
Michael

That's way too much nortons.

 

[Lil' Dave]

Norton makes a great Antivirus product, but anything you buy in a bundle
is crap from them. Uninstall everything except the Antivirus part and
you should be able to use the computer again.

Second that. Only other thing that Symantec has made in the past few years
that worked for me was Cleansweep in its own safe mode. Didn't work in XP.
They killed it in 2002.

 

[kurttrail]

Norton makes a great Antivirus product, but anything you buy in a
bundle is crap from them. Uninstall everything except the Antivirus
part and you should be able to use the computer again.

LOL! NAV sucks. Even you have mentioned working a puter that had NAV
that was infected.

And any company that can't get what the sell to work right, should never
be trusted with something like AV.

Symantec is choking on its on bloat, and the only people that fail to
realized it are people like you who are Symantec Suck-ups.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"

 

[Lil' Dave]

LOL! NAV sucks. Even you have mentioned working a puter that had NAV
that was infected.

And any company that can't get what the sell to work right, should never
be trusted with something like AV.

Symantec is choking on its on bloat, and the only people that fail to
realized it are people like you who are Symantec Suck-ups.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"

Have to commend you on the well thought out reply. Very constructive
comments backed by much substantiated evidence. Keep up the good work!
Whispering addendum: "not"

 

[Leythos]

Even you have mentioned working a puter that had NAV
that was infected.

Yes, but you also left out that we've found that NAV systems are the
leaste infected of all the major products (free or paid) if any system
we've worked with/on in the last 8 years.

 

[Uncle Joe]

Excuse me. I am not a "Symantec suck-up. I am, however,
running Symantec Internet Security 2005 on my XP Home
system and have never had a moment's trouble with it. It
is a resource hog but I have the resources to handle that.
Competitive products are resource hogs, too.

Have tested its firewall and all ports are protected. Get
antivirus downloads often, and run checks. No problems.
Just because an AV product is free doesn't make it better.
I check my system with a variety of AV and spyware
products in Safe Mode and this seems to work well.

In this forum, it seems almost obligatory to knock Symantec
at every turn, as it is to knock Microsoft in other forums.
To each his or her own. It seems to be a form of elitism.
I don't have a problem running Symantec and plan to stay
with it.

 

[Rod]

Windows Firewall is not running.

Don't worry about Windows Firewall not running, if you have a better
firewall from a third-party vendor.

You're supposed to turn off Windows Firewall, if you have a better firewall.
Two firewalls can conflict with each other.

For more details, read the following web page.

http://www.tweakhound.com/xp/securitycenter/

Here's an interesting quote from the web page.

"Microsoft's firewall ... lacks several key elements, including the ability
to monitor/block outbound communications."

Trojan horses are fond of outbound communications!