NORTON GHOST AND NERO BURNING ROM

[Guest]

Hi, I am trying to upgrade to Vista RC1 and keep being prompted to uninstall
Norton Ghost and Nero Burning ROM. The problem is that neither program is
installed. I have removed the keys for Norton from my registry but still get
the same promt at the Vista install.

I really dont want to do a clean install as I have an apache server set up
on this machine and cannot face the reconfig burden.

Any ideas?

 

[- Bobb -]

I got the same thing for Nero 7. I uninstalled from control panel but
after the uninstall it was still listed in Add/remove.
But if I tried to run it - " it wasn't really there". I poped it the
Nero CD, went to Start-prgs-Nero- productsetup - modify and uninstalled
all but Burning Rom ( to have it make that change in the registry).
Then I went to Start-prgs-Nero- productsetup - "remove all prgs" and
rebooted. THAT worked for me. After the reboot it was no longer listed
in control panel add/remove. So I think the correct way is to use NERO
to do the uninstall not Vista. Perhaps same issue with Norton ??

Bobb

 

[John Barnes]

Check Services in MSCONFIG and see if you have any Ghost service, Also you
might check the registry for any PQ items. If this is 9 or later it was a
PowerQuest product and has many pq.... items. Also, there is a reasonably
complete manual removal procedure in the KB on the Norton or Symantec site,
that has the registry entries you have to get deleted. Good luck. As to
Nero, I don't know, but a reinstall and uninstall often times helps.

 

[Donald L McDaniel]

Hi, I am trying to upgrade to Vista RC1 and keep being prompted to uninstall
Norton Ghost and Nero Burning ROM. The problem is that neither program is
installed. I have removed the keys for Norton from my registry but still get
the same promt at the Vista install.

I really dont want to do a clean install as I have an apache server set up
on this machine and cannot face the reconfig burden.

Any ideas?

You should have learned by now to check these things out BEFORE
installing a new OS.

Run the Vista Advisor BEFORE beginning the installation, and remove
those products while STILL in XP.

==

Donald L McDaniel
Please reply to the original thread,
so that it may not become broken.
===================================================

 

[AJD]

In nero, you must rename msa.dll to msa.dl or delete it. And Nero 6 will
run.

You should check error report, before posting here, when avoilable.

 

[Guest]

I would suggest trying the Windows uninstaller cleanup utility and CCleaner
(free). You probably still have some registry entries for these hanging
around. Sorry, I do not have urls handy but Google?. CCleaner has received
excellant reviews in PCMagazine I believe.

 

[Bill Condie]

You actually got Nero6 to run? It seems to install OK (not ImageDrive) but
it wouldn't run with me.

 

[Guest]

I would suggest trying the Windows uninstaller cleanup utility and CCleaner
(free). You probably still have some registry entries for these hanging
around. Sorry, I do not have urls handy but Google?. CCleaner has received
excellant reviews in PCMagazine I believe.

had the same problem with nero7 if u use the nero removal tool (downloadable
from nero.com) it gets around the nero 7 problem