Norton Firewall 2004 started blocking Messenger 6.2

[Matthew Wilson]

I have used both MSN Messenger and Norton Firewall for over a year without
any problems. Recently, the Firewall has started blocking Messenger 6.2 from
signing in. It works fine when I disable the firewall.

I even deleted all reference to MSN Messenger from Norton Firewall's
"Program" list, but that has not helped either.

Does anyone know how I can fix this problem?

 

[Matthew Wilson]

I should add:

If I sign into Messenger (with Norton Firewalled disabled) and then
re-enable Firewall, I am booted off Messenger. It says:....You are being
signed out of Messenger because you have signed on at another location....
which obviously is not true.

 

[Jonathan Kay [MVP]]

Greetings Matthew,

Recent versions of Norton Antivirus added a new "instant messaging scanning" feature, which
can conflict with Messenger and cause Windows Messenger to load up in the background and
therefore is kicking you off MSN Messenger. To stop it, open Norton Antivirus (Right-click on
the Norton Antivirus icon in the System Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'), click Options, then Instant Messenger then uncheck MSN Instant Messenger
and click OK.

This *shouldn't* affect the actual connection in MSN Messenger with the firewall however
(really don't know what to suggest there).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.