non-empying deleted items folder

D

David Keetch

I recently made a back up of all my Windows Mail folders. Looking through
them, I was amazed to find that the Deleted Items folder still contains a
copy of every single file that I had ever deleted. I had thought that once
the preview screen showed "There are no items in this view" all the files
would have been removed from the computer especially since the option to
"Show All Messages" is selected.

Is this a feature of Windows Mail or is there some setting somewhere that I
need to tweak to avoid this? If I emptied the folder manually would this
cause any problems?

David Keetch
 
F

Frank Saunders MS-MVP IE,OE/WM

David Keetch said:
I recently made a back up of all my Windows Mail folders. Looking through
them, I was amazed to find that the Deleted Items folder still contains a
copy of every single file that I had ever deleted. I had thought that once
the preview screen showed "There are no items in this view" all the files
would have been removed from the computer especially since the option to
"Show All Messages" is selected.

Is this a feature of Windows Mail or is there some setting somewhere that
I need to tweak to avoid this? If I emptied the folder manually would
this cause any problems?

David Keetch

That should not be. Mine is.
Oops. I checked another machine and it wasn't empty. But they were all
zero byte files. So I deleted the contents with apparent harm
 
F

Frank Saunders MS-MVP IE,OE/WM

Frank Saunders MS-MVP IE said:
That should not be. Mine is.
Oops. I checked another machine and it wasn't empty. But they were all
zero byte files. So I deleted the contents with apparent harm


Wow, was that a mess:

That should not be. Mine is EMPTY.
Oops. I checked another machine and it wasn't empty. But they were all
zero byte files. So I deleted the contents with NO apparent harm
 
C

ChapJET

How do you get the deleted items folder to empty? All of my deleted files
are still in the folder, but it won't let me delete them, read them, etc.
Just says "An unknown error has occurred."
 
G

Guest

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for messages stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or the
64-bit version, try the 32-bit version first. Certain common antivirus
programs, such as most of those from Norton or McAfee, tend to cause
various problems including these in Windows Mail, so if you have such a
program, remember where to find the fix and hope that it will work again.
A recent version of the Trend antivirus program also causes assorted
problems in Windows Mail.

After installing the hotfix, click on the Deleted Items folder, then Edit,
then Empty 'Deleted Items' Folder.
 

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