No sound at all

[Virg]

I don't know if this has been addressed before, I did not see it if it was.

I downloaded the new SP3 on my laptop with XP Professional. Within
a few moments I noticed that I lost all sound. I plugged in an earpiece
and still no sound. I checked the volume controls to see if I had some how
muted my laptop and it was not muted.

I tried to do a restore to a previous date. After a few moments Computer tells
me that it is unable to restore to that date. So I tried another previous date,
same response. Same thing happened everytime, even way back to January.

How do I make my Laptop do a Restore to a previous date? I would like to
get my sound back. Thank you... Virg

 

[Virg]

Here it is an hour later and I have been able to do a Restore to a
previous date, by working in "Safe Mode"
However I still do not have sound on my laptop. Perhaps it is a
coincidence that I lost my sound shortly, (and I mean shortly)
after loading SP3, or is it possible to lose sound as a result of
loading SP3?
Anyone that can help me on this, please respond... Virg
I don't know if this has been addressed before, I did not see it if it was.

I downloaded the new SP3 on my laptop with XP Professional. Within
a few moments I noticed that I lost all sound. I plugged in an earpiece
and still no sound. I checked the volume controls to see if I had some how
muted my laptop and it was not muted.

I tried to do a restore to a previous date. After a few moments Computer tells
me that it is unable to restore to that date. So I tried another previous date,
same response. Same thing happened everytime, even way back to January.

How do I make my Laptop do a Restore to a previous date? I would like to
get my sound back. Thank you... Virg

 

[Ghostrider]

I don't know if this has been addressed before, I did not see it if it was.

I downloaded the new SP3 on my laptop with XP Professional. Within
a few moments I noticed that I lost all sound. I plugged in an earpiece
and still no sound. I checked the volume controls to see if I had some how
muted my laptop and it was not muted.

I tried to do a restore to a previous date. After a few
moments Computer tells
me that it is unable to restore to that date. So I tried another
previous date,
same response. Same thing happened everytime, even way back to January.

How do I make my Laptop do a Restore to a previous date? I would like to
get my sound back. Thank you... Virg

Consider the possibility that SP3 had installed the wrong driver files
for the sound system during the update. Re-install the sound driver files
from the utility cdrom that is shipped by the manufacturer. If not found,
then check the manufacturer's site for the driver file.