G
Guest
On my desktop pc at home I have Office 2003 Professional. When I initially
installed Office I did not elect to use Outlook as my email program, but
rather OE. Now, I want to use Outlook.
From Outlook, I imported all my OE folders. I set up a new email account.
From the Control Panel, Mail, I selected Outlook as my default email program.
In Outlook I decided to compose an email. There is no Send button. Under the
File menu, there is no "New Message" item selected. When I hover over the
"New" button icon it shows "new message" in the tool tip.
I can use the keystroke shortcut to send email to the Outbox but it just
sits there.
In the Options, I have selected to Send Immediately when connected. If I
click on the Send/Receive button from the Mail Setup section of the Options,
I get nothing.
(I have Outlook 2003 on my laptop, although I do not use it to receive
email, only to send. The Send button is there. When I click on the
Send/Receive button I get a new screen to select groups.) I was not connected
to the internet at the time I was setting up the email on my desktop.
I have read other threads about this problem but have not found a solution
from them. I tried the Repair feature from the Office installation disk and
that did not help. I uninstalled Outlook, rebooted the pc, reinstalled
Outlook, rebooted the pc, and still no send button.
Any suggestions? Should I do a complete uninstall of the entire Office
suite? Thanks for your help. Donna
installed Office I did not elect to use Outlook as my email program, but
rather OE. Now, I want to use Outlook.
From Outlook, I imported all my OE folders. I set up a new email account.
From the Control Panel, Mail, I selected Outlook as my default email program.
In Outlook I decided to compose an email. There is no Send button. Under the
File menu, there is no "New Message" item selected. When I hover over the
"New" button icon it shows "new message" in the tool tip.
I can use the keystroke shortcut to send email to the Outbox but it just
sits there.
In the Options, I have selected to Send Immediately when connected. If I
click on the Send/Receive button from the Mail Setup section of the Options,
I get nothing.
(I have Outlook 2003 on my laptop, although I do not use it to receive
email, only to send. The Send button is there. When I click on the
Send/Receive button I get a new screen to select groups.) I was not connected
to the internet at the time I was setting up the email on my desktop.
I have read other threads about this problem but have not found a solution
from them. I tried the Repair feature from the Office installation disk and
that did not help. I uninstalled Outlook, rebooted the pc, reinstalled
Outlook, rebooted the pc, and still no send button.
Any suggestions? Should I do a complete uninstall of the entire Office
suite? Thanks for your help. Donna