No save Legal template

[Guest]

Legal wizard returns error "unable to save " after the "finish button is
selected.
Word 2000 SP3.
Function has worked in the past, over 6 months ago.
OS= XP Pro SP1 30% free on 30GB HD
Repair "office" install reports completion without error.
Directory "flagged as R/W C:\Documents and Settings\User One\Application
Data\Microsoft\Templates\Legal Pleadings
Any Ideas?

 

[Cynthia]

Did you try repairing your Office installation stuff? Right now I am running Office 2002 (XP) with sp3 installed. Sometimes important things can get overwritten in registry when you add or remove programs. So it has been my experience to simply open add/remove programs, click on Office and repair my installation.
It may be necessary to reinstall the extra stuff.

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Legal wizard returns error "unable to save " after the "finish button is
selected.
Word 2000 SP3.
Function has worked in the past, over 6 months ago.
OS= XP Pro SP1 30% free on 30GB HD
Repair "office" install reports completion without error.
Directory "flagged as R/W C:\Documents and Settings\User One\Application
Data\Microsoft\Templates\Legal Pleadings
Any Ideas?

 

[Beth Melton]

Here are a couple things to check out:

- Did you recently change the location or permissions of your User
Templates folder? Take a look under Tools/Options/File Locations and
check the location of your User Templates folder. Since an option of
the wizard is to create a new template it will create a "Legal
Pleadings" folder in your User Templates for the template. If you do
not have the correct permissions for this folder then that can cause
the error you describe.

- If you have Norton AV then go to Norton Options and in the
Miscellaneous section turn off "Enable Office Plug-in".

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/