No Program

J

Jo987

I received an email from a friend of mine, but the attachment won't open. It
says that the file does not have a program associated with it. I upgraded
from IE6 to IE7 yesterday. Is there a problem when I upgraded?
 
B

Bruce Hagen

Jo987 said:
I received an email from a friend of mine, but the attachment won't open.
It
says that the file does not have a program associated with it. I upgraded
from IE6 to IE7 yesterday. Is there a problem when I upgraded?


What is the file extension of the attachment? What e-mail client do you use?
 
T

Twayne

Jo987 said:
I received an email from a friend of mine, but the attachment won't
open. It says that the file does not have a program associated with
it. I upgraded from IE6 to IE7 yesterday. Is there a problem when I
upgraded?

No, you simply have to create an estension association for it. See Help
for details on how. No program has been assigned to open whatever the
extension of that file is. You are certain your friend sent you an
attachment and it's not a virus, right?. If not, ask him.

Twayne
 
J

Jo987

I think I found the problem, but not sure. The attachment ends with .pps. Is
that Power Point? If it is, I don't have it on my pc. Is there any other way
I can open this?
No, it is not a virus.
 
J

John Barnett MVP

You don't need PowerPoint on your system all you need is the Microsoft
PowerPoint viewer. The same applies if someone sends you an Access, Excel or
Word attachment, just install the relevant viewer to be able to read the
contents. The link below will take you to the PowerPoint viewer.

http://www.microsoft.com/downloads/...40-14E1-467D-8DCA-19D2A8FD7485&displaylang=en

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://www.winuser.co.uk
Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
J

John Barnett MVP

I'm glad you've finally got it sorted.

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://www.winuser.co.uk
Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 

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