no files at all

[pentium]

hello. I have a winXP SP2 PC and was recently infected with a virus. now,
when I go to "my pictures", some of the folders won't open at all, it says
"path "2009" does not exist or is not a directory". Some of the folders does
open with the complete pictures. All of the folders were able to open the
pictures before. What can I do to get it back? TIA!

 

[PA Bear [MS MVP]]

How did you resolve the "virus" infection?

 

[pentium]

actually, it's still here, it says "huelar" browser. i'm not able to open
some websites and I cannot download any anti-virus software right now, it
closes the window. as of right now, my only concern are those pictures.
would it help if I'd download an anti virus software from a diff. pc, save it
on the usb stick and run it on my pc. would it even install it on sfe mode?
i'm confused....please help

but I do have malwarebytes on my pc

 

[Malke]

actually, it's still here, it says "huelar" browser. i'm not able to open
some websites and I cannot download any anti-virus software right now, it
closes the window. as of right now, my only concern are those pictures.
would it help if I'd download an anti virus software from a diff. pc, save
it on the usb stick and run it on my pc. would it even install it on sfe
mode? i'm confused....please help

Boot the system with a rescue disk such as Knoppix or a Bart's PE and see if
you can retrieve your data. Then do a clean install of Windows. Make sure
you scan the backed-up data with a current antivirus before you copy it
back to your clean install. Here is information about using Knoppix:

You will need a computer with two cd drives, one of which is a cd/dvd-rw OR
a usb thumb drive with enough capacity to hold your data OR an external
usb/firewire hard drive formatted FAT32 (not NTFS)*. To get Knoppix, you
need a computer with a fast Internet connection and third-party burning
software. Download the Knoppix .iso and create your bootable cd. Then boot
with it and it will be able to see the Windows files. If you are using the
usb thumb drive or the external hard drive, right-click on its icon (on the
Desktop) to get its properties and uncheck the box that says "Read Only".
Then click on it to open it. Note that the default mouse action in the
window manager used by Knoppix (KDE) is a single click to open instead of
the traditional MS Windows' double-click. If you want to burn CD/DVDs, use
the K3b program.

*My understanding is that you can now write to an NTFS partition from Linux.
If you wish to do this, Google for instructions.

http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder

To do a clean install of Windows:

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What
you will need on-hand

If you can't do the work yourself (and there is no shame in admitting this
isn't your cup of tea), take the machine to a professional computer repair
shop (not your local equivalent of BigComputerStore/GeekSquad).

Malke

 

[PA Bear [MS MVP]]

What Malke said.

actually, it's still here, it says "huelar" browser. i'm not able to open
some websites and I cannot download any anti-virus software right now, it
closes the window. as of right now, my only concern are those pictures.
would it help if I'd download an anti virus software from a diff. pc, save
it on the usb stick and run it on my pc. would it even install it on sfe
mode? i'm confused....please help

but I do have malwarebytes on my pc