No fax dial up

R

Roger Green

Please let me know why I cannot send a fax when all
Internet and email connections are ok. Before upgrading
I was able to send faxes but not since modem and
motherboard replacement. I have contacted my upgrade
agency and Internet SP and they both tell me it is a fax
software problem. All the relevant Microsoft fax
component software has been loaded ok but no joy. It
seems that all preparation is ok except I cannot get the
Microsoft fax software to activate the modem and dial up.
Can you help?
Thank you.
 
R

Russ Valentine [MVP-Outlook]

You must at least provide some troubleshooting information.
To which fax software are you referring? How did you install it?
What happens when you try to send a fax? What are your error messages and
what shows in Event viewer?
 

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