J
Joe Black
Greetings,
A friend of mine has a PC with Windows XP Home. He called me the other day
to help him fix a wierd problem: although Windows do start, and the Welcome
screen comes up, after clicking on a user, all you get is the background
picture and nothing else; no taskbar, no icons, nothing.
I started Task Manger and there were absolutely no applications
running -there were some processes but I didn't write them down. I tried to
start manualy the explorer.exe from within task manager but again nothing
happened.
OK, let's try safe mode. Safe mode starts, click on Administrator icon in
Welcome screen, and nothing! Scheduled a chkdsk check; no problems found.
Start last known good configuration; nothing.
Unfortunately we didn't have the installation CD handy to try the recovery
console (is it even available in Win XP home, or is it available only in Win
XP Pro?). Of course my friend doesn't know|remember what could have caused
this strange behaviour.
Apart from reinstalling Windows, is there anything else we can try to figure
out what could have gone wrong and remedy the problem? Has anyone faced and
delt with this problem?
Thanks in advance
A friend of mine has a PC with Windows XP Home. He called me the other day
to help him fix a wierd problem: although Windows do start, and the Welcome
screen comes up, after clicking on a user, all you get is the background
picture and nothing else; no taskbar, no icons, nothing.
I started Task Manger and there were absolutely no applications
running -there were some processes but I didn't write them down. I tried to
start manualy the explorer.exe from within task manager but again nothing
happened.
OK, let's try safe mode. Safe mode starts, click on Administrator icon in
Welcome screen, and nothing! Scheduled a chkdsk check; no problems found.
Start last known good configuration; nothing.
Unfortunately we didn't have the installation CD handy to try the recovery
console (is it even available in Win XP home, or is it available only in Win
XP Pro?). Of course my friend doesn't know|remember what could have caused
this strange behaviour.
Apart from reinstalling Windows, is there anything else we can try to figure
out what could have gone wrong and remedy the problem? Has anyone faced and
delt with this problem?
Thanks in advance