No Audio

[Stan]

My Sony 8 mm Handycam is plugged into an ATI capture
device that came with my Dell Dimension 8300 w/ Windows
XP Media Center Edition. On the camera end is a single
pin. At the other end are two GE jacks. With the camera
on play, I click capture from video device. I see the
video capture wizard: ATI Rage Theater Video Capture.
Under video input source I select composite. Under audio
device I select ATI Rage Theater Audio. When I start the
camera on play the audio level meter starts jumping. I
click next and see the window for naming the captured
file and its destination. I click next and get the page
for video settings. I leave it on best quality. I click
next and get the error message, "The device is not
responding. Close any other application that is using the
device and try capturing again." There is no other
application running. I checked the startup file and it is
empty. When I choose SoundMax Digital Audio, the audio
level meter stops moving, but I am allowed to pass video
settings and view the video on the program monitor, still
no sound. The Dell technicians were unable to help me. i
emailed ATI and haven't gotten a response. The reason I
bought the computer was to transfer old videos to DVD. I
can't do that if I can't record them first onto my hard
drive.

 

[Lisa Campbell-Smith [MS]]

Hi Stan,
Historically, analog capture in Movie Maker has not been supported from
the PVR device in Media Center PCs. However, depending on the driver
manufacturer and the type of card, you may have some success if you bring up
the Task Manager and end the Media Center Process ehrecvr.exe.(Don't worry,
it will start when you re-boot).
Let me know if this works for you.
Regards,
Lisa Campbell-Smith [MS]