No Audio/Sound after upgrade of XP Home to XP Pro

[Sir Fluke]

I've recently upgraded a PC from XP Home to XP Pro and
only just noticed that when I try to run any of the multi-
media applications (for DVD, CD, WinAmp,DVD Burner, TV
Tuner, etc ), I get the following message: -

" Sound recorder cannot record or playback because a sound
device is not installed."

The PC is a Medion ConnectXL. The PC no longer has any
sound and has greyed out all access to the sound options,
and the windows volume control.

The properties of the sound, video and games controller in
the device manager Hardware all show that they are working
fine.

A visual internal inspection shows that the sound unit is
integrated with the motherboard and there is no visible
sign of damage.

Installing a new soundcard is not an option.

There's also no apparent security issues (virus, firewall,
remote access, etc). One other important piece of info
(maybe): -

The SYSTEM INFORMATION REPORT on the conflict/sharing
lists the below: -

Resource Device

I/O Port 0x00000000 - 0x0000047F PCI Bus
I/O Port 0x00000000 - 0x0000047F Direct memory access
controller

I/O Port 0x000003C0 - 0x000003DF SiS Accelerated Graphics
Port
I/O Port 0x000003C0 - 0x000003DF MEDION RADEON 9600 TX

IRQ 17 OHCI Compliant IEEE 1394 Host Controller
IRQ 17 Creatix v1.9 DSP Data Fax Modem

Memory Address 0xD0000000 - 0xDFFFFFFFF SiS Accelerated
Graphics Port
Memory Address 0xD0000000 - 0xDFFFFFFFF MEDION RADEON
9600 TX

IRQ 19 SiS 900-Based PCI Fast Internet Adaptor
IRQ 19 Medion (7134) WDM Video Capture

Memory Address 0xA0000000 - 0xBFFFF PCI bus
Memory Address 0xA0000000 - 0xBFFFF SiS Accelerated
Graphics Port
Memory Address 0xA0000000 - 0xBFFFF MEDION RADEON 9600 TX

I/O Port 0x000003B0 - 0x0000003BB SiS Accelerated
Graphics Port
I/O Port 0x000003B0 - 0x0000003BB MEDION RADEON 9600 TX

I/O Port 0x0000C000 - 0x00000CFFF SiS Accelerated
Graphics Port
I/O Port 0x00000C00 - 0x00000CFFF MEDION RADEON 9600 TX

 

[Yves Leclerc]

Remove the sound card in Device Manager and then re-install it. This should
correct the sound.

Y.

 

[Ty]

Hello

Maybe you could try downloading a new sound driver if you
know the make of the sound device on your computer?
Also, try the motherboard's website since the sound
device was made right into the motherboard.

Ty